skype for business plan 2 pricing

Skype for Business Plan 2 pricing can look complicated at first, but it’s actually pretty straightforward. The way you will price your customers depends on what type of customer they are. So let’s break down the different prices a customer can pay depending on their company size.

If you’re looking to understand and determine the price of the Skype for Business Plan 2 pricing, then this article is for you.

Skype serves millions of customers around the world using peer-to-peer technology to make affordable, secure, high-quality voice and video communications. Millions of people use Skype every month to make their business more productive and personal. Get Skype for Business Plan 2 for just $1 a day.

skype for business plan 2 pricing

Microsoft Teams is now the primary client for messaging, meetings, and calling in Office 365. Starting October 1, 2018, new customers with 500 seats or less will be onboarded to Microsoft Teams and will not have access to Skype for Business Online. As of September 1, 2019, this applies to all new customers. Tenants already using Skype for Business Online can continue doing so (including provisioning new users) until they complete their transition to Microsoft Teams.

 Note

Skype for Business Online Plan 2 retired from sale on July 1, 2019. This means that you will no longer be able to acquire Skype for Business Online Plan 2 for instant messaging, presence, meetings, and peer-to-peer voice and video. These features will continue to be supported in all plans that include Teams, including Office 365 suites. When your plan expires at the end of your current term, in order to have continued access to these features, you’ll have to switch to a different plan. We recommend that you evaluate the Microsoft 365 Business Basic, Business Premium, or any other Office suites for users that currently have Skype for Business Online Plan 2 assigned.

Do you want to know what licenses you need to buy to get certain Skype for Business features? See the Skype for Business add-on licensing.

Skype for Business Online is a communications service that connects people for meetings and conversations anytime and from anywhere. It gives users access to information about presence, and enables instant messaging, audio and video calling, rich online meetings, and extensive web conferencing capabilities.

Skype for Business is hosted on multi-tenant servers that support multiple customers simultaneously. These servers are housed in Microsoft data centers and are accessible to users on a wide range of devices from inside a corporate network or over the internet.

Find out about Skype for Business Online

For information about new features in Skype for Business Online, see Explore Skype for Business and What’s new in Skype for Business.

Compare Skype for Business Online features

We recommend that you use our simple comparison page to choose your version of Skype for Business Online. See Find the right Microsoft Teams for your business. If you want a more in-depth comparison, see the feature tables below. If you need extra help with this, call support. You can select your locale from the drop-down list to get a local number.

For detailed plan information on subscriptions that enable users for Skype for Business Online, see the full subscription comparison table. For a more detailed comparison, see Microsoft 365 plan options.

To compare individual features across Skype for Business desktop and web clients, see the Desktop client feature comparison for Skype for Business Server 2015. For a detailed comparison of the Skype for Business mobile clients, see the Mobile client feature comparison for Skype for Business

For a more detailed comparison, see the following table.

FeatureSkype for Business Server 2015Microsoft 365 Business BasicMicrosoft 365 Business StandardOffice 365 E1Office 365 E3Office 365 E5Office 365 F3
Clients for Skype for Business Online
Skype for Business FullNoNoNoNoYesYesNo
Skype for Business BasicNoYes1Yes1Yes1NoNoYes1
Lync 2013 BasicNoYes1Yes1Yes1NoNoYes1
Skype for Business Windows Store appYesYesYesYesYesYesYes
Lync for Mac 2011YesYesYesYesYesYesYes
Skype for Business mobile clientsYesYesYesYesYesYesYes
Skype for Business Web AppYesYesYesYesYesYesYes
Instant messaging, presence, and contactsSkype for Business Server 2015Microsoft 365 Business BasicMicrosoft 365 Business StandardOffice 365 E1Office 365 E3Office 365 E5Office 365 F3
PC-to-PC IM and presenceYesYesYesYesYesYesYes
Multiparty IM and presenceYesYesYesYesYesYesYes
Contact Card configurationYesYesYesYesYesYesYes
My Picture configurationYesYesYesYesYesYesYes
My Picture: URL photo experienceYesNoNoNoNoNoNo
Contact list configurationYesYesYesYesYesYesYes
Unified contact storeYesYesYesYesYesYesYes
Address book searchYesYesYesYesYesYesYes
Distribution list expansionYesYesYesYesYesYesYes
Persistent chatYesNoNoNoNoNoNo
Photos of sender/receiverYesYesYesYesYesYesYes
Skype-to-Skype audio, video, and mediaSkype for Business Server 2015Microsoft 365 Business BasicMicrosoft 365 Business StandardOffice 365 E1Office 365 E3Office 365 E5Office 365 F3
Desktop sharing over video-based screen sharing (VbSS)YesYesYesYesYesYesNo4
Desktop and application sharing over Remote Desktop Protocol (RDP)YesYesYesYesYesYesNo4
File transfersYesYesYesYesYesYesYes
VideoYesYesYesYesYesYesYes
Network Quality of Service (QoS) – Differentiated Services Code Point (DSCP)YesNoNoNoNoNoNo
Federation and public IM connectivitySkype for Business Server 2015Microsoft 365 Business BasicMicrosoft 365 Business StandardOffice 365 E1Office 365 E3Office 365 E5Office 365 F3
Office Communications Server 2007 R2 and Lync Server 2010 (IM, presence, audio, video, conferencing)YesYesYesYesYesYesYes
XMPP (used by Google Talk, for example) and Sametime federationYesNoNoNoNoNoNo
Skype federationYesYesYesYesYesYesYes
AOL and Yahoo! federationYesNoNoNoNoNoNo
Skype for Business Online meetingsSkype for Business Server 2015Microsoft 365 Business BasicMicrosoft 365 Business StandardOffice 365 E1Office 365 E3Office 365 E5Office 365 F3
Ad hoc and schedule audio conferencingYesYesYesYesYesYesNo
Ad hoc and schedule video conferencingYesYesYesYesYesYesNo
Active speaker videoYesYesYesYesYesYesNo
H.264 encoding and decodingYesYesYesYesYesYesNo
Multiparty videoYesYesYesYesYesYesNo
High definition video or pictures of all attendeesYesYesYesYesYesYesNo
Presenter controlsYesYesYesYesYesYesNo
Participant selected viewYesYesYesYesYesYesNo
OneNote sharingYesYesYesYesYesYesNo
Ad hoc and schedule web conferencingYesYesYesYesYesYesNo
Skype for Business meeting dial-in via Audio Conferencing (first party)NoNoNo5No5No5YesNo
Skype for Business meeting dial-in via certified Audio Conferencing Provider (ACP)NoYesYesYesYesYesNo
PowerPoint sharingYesYesYesYesYesYesNo
File transferYesYesYesYesYesYesYes
Whiteboard and annotationsYesYesYesYesYesYesNo
PowerPoint uploadYesYesYesYesYesYesNo
PollingYesYesYesYesYesYesNo
Client-side recording and playbackYesYesYesYesYesYesNo
Server-side recording and playbackNoNoNoNoNoNoNo
Meeting lobbyYesYesYesYesYesYesNo
Skype Meeting BroadcastNoNoYesYesYesYesNo
Guest access to Skype meetings with Skype for Business Web AppYesYesYesYesYesYesNo
Schedule Skype for Business meetings in OutlookYesYesYesYesYesYesNo
Schedule Skype for Business meetings in Outlook on behalf of others (Delegation)YesYesYesYesYesYesNo
Schedule Skype for Business meetings with Web SchedulerYesYesYesYesYesYesNo
Schedule online meetings in Outlook on the webYesYesYesYesYesYesNo
Outlook delegation for scheduling meetingsYesYesYesYesYesYesNo
Create public meetings with static meeting IDs from OutlookYesNoNoNoNoNoNo
Voice callingSkype for Business Server 2015Microsoft 365 Business BasicMicrosoft 365 Business StandardOffice 365 E1Office 365 E3Office 365 E5Office 365 F3
Auto attendantsNoNoNoNoNoYesNo
Busy optionsYesNoNoNoNoNoNo
Branch office survivabilityYesNoNoNoNoNoNo
Call admission controlYesNoNoNoNoNoNo
Call answer/initiateYesYesYesYesYesYesYes
Call delegationYesNoNoNoNoYesNo
Call forwarding and simultaneous ringNoNoNoNoYesYesNo
Call historyYesYesYesYesYesYesNo
Call hold/retrieveYesYesYesYesYesYesNo
Call parkYesNoNoNoNoNoNo
Call transfer (blind, consult, and mobile)YesYesYesYesYesYesNo
Caller IDYesYesYesYesYesYesNo
Call waitingYesYesYesYesYesYesNo
Camp-onYesYesYesYesYesYesNo
Clients for PC, Mac, and mobileYesYesYesYesYesYesNo
Device switchingYesYesYesYesYesYesNo
Distinctive ringingYesNoNoYesYesYesNo
Do-not-disturb routingYesYesYesYesYesYesNo
Emergency calling – static locationYesNoNoNoNoYes 7No
Emergency calling – dynamic locationYesNoNoNoNoNoNo
Enterprise calendar call routingYesYesYesYesYesYesNo
Extension dialingYesNoNoNoNoNoNo
Group call pickupYesNoNoNoNoNoNo
Hunt groups/call queues and treatmentYesNoNoNoNoYesNo
Integrated dial-padYesNoNoYesYesYesNo
Location-based routingYesNoNoNoNoNoNo
Music on holdYesYesYesYesYesYesNo
Outbound DID manipulationYesNoNoNoNoNoNo
Private lineYesNoNoNoNoNoNo
Qualified IP desk phonesYesNoNoYesYesYesNo
Shared line appearanceYesNoNoNoNoNoNo
Skype and federated callingYesYesYesYesYesYesNo
Team callingYesNoNoYesYesYesNo
Video call monitorYesYesYesYesYesYesNo
VoicemailYesNoNoNoYesYesNo
Calling Plans (Domestic Calling Plan, with required add-on purchase)NoNoNoYes3Yes3YesNo
Calling Plans (International Calling Plan, with required add-on purchase)NoNoNoYes3Yes3YesNo
Communication CreditsNoNoNo6YesYesYesNo
Skype for Business voiceYesYesYesYesYesYesNo
Security and archivingSkype for Business Server 2015Microsoft 365 Business BasicMicrosoft 365 Business StandardOffice 365 E1Office 365 E3Office 365 E5Office 365 F3
IM and media encryptionYesYesYesYesYesYesYes
IM and file filteringYesNoNoNoNoNoNo
Client version controlYesYesYesYesYesYesYes
IM content archivingYesNo2No2No2YesYesNo2
Conference content archivingYesNo2No2No2YesYesNo2
Application sharing, and desktop sharing archivingYesNoNoNoNoNoNo
User-level archiving configurationYesNo2No2No2YesYesNo2
Login trace filesYesYesYesYesYesYesYes
Customer Key8NoNoNoNoNoYesNo
Exchange and SharePoint interoperabilitySkype for Business Server 2015Microsoft 365 Business BasicMicrosoft 365 Business StandardOffice 365 E1Office 365 E3Office 365 E5Office 365 F3
Presence interoperability with Exchange ServerYesYesYesYesYesYesYes
Presence interoperability with Exchange OnlineYesYesYesYesYesYesNo
Unified Messaging interoperability with Exchange ServerYesNoNoNoNoNoNo
Unified Messaging interoperability with Exchange OnlineYesNoNoNoNoNoNo
Outlook on the web interoperabilityYesYesYesYesYesYesNo
Archiving interoperability with Exchange ServerYesNoNoNoNoNoYes
Archiving interoperability with Exchange OnlineYesYesYesYesYesYesNo
Skill search with SharePoint ServerYesNoNoNoNoNoNo
Skill search with SharePoint OnlineNoNoNoNoNoNoNo
Skype for Business Online administration and managementSkype for Business Server 2015Microsoft 365 Business BasicMicrosoft 365 Business StandardOffice 365 E1Office 365 E3Office 365 E5Office 365 F3
Microsoft Office 365 portalNoYesYesYesYesYesYes
Microsoft 365 admin centerNoYesYesYesYesYesYes
Skype for Business admin centerYesYesYesYesYesYesYes
Windows PowerShellYesYesYesYesYesYesYes
Skype for Business Online reporting in Microsoft 365 admin centerNoYesYesYesYesYesNo

1 The Skype for Business (Lync) client is supported for use with these subscription options, but it is not included. Lync 2013 Basic is available for all customers. The Lync Basic desktop client is a locally installed application that provides presence, instant messaging, and conferencing features for plans that include Skype for Business Online. Microsoft 365 Apps for enterprise, and Office 365 E3 include the full Skype for Business (Lync) application, which includes additional features such as advanced telephony support, archiving, and compliance features. A Skype for Business Online license must be assigned for each user. For more information on Lync Basic features, see Desktop client comparison tables for Lync Server 2013.
2 Archiving for Skype for Business Online depends on the Exchange In-Place Hold feature, which is not included in this plan.
3 You must assign an Exchange Online (Plan 2) plan to users who you want to have voice mail. An Exchange Online ( plan ) plan can’t be used for voice mail.
4 An Office 365 F3 user may participate in a sharing session if invited by a Skype for Business Online Plan 2 or enterprise plan user.
5 Audio Conferencing can be added to Microsoft 365 Business Standard, Office 365 E1, and Office 365 E3 subscription plans as an add-on.
6 Communication Credits can be added to Microsoft 365 Business Standard subscription plan as an add-on to support Audio Conferencing only.
7Emergency Calling isn’t available on Mac and mobile clients.
8 Customer Key lets you control your organization’s encryption keys and then configure Microsoft to use them to encrypt your data at rest in Microsoft data centers. Data at rest includes data from Exchange Online and Skype for Business that is stored in mailboxes and files that are stored in SharePoint Online and OneDrive for Business. Customer Key helps you meet compliance obligations because you control the encryption keys that Microsoft uses to decrypt data. For more information, see Service encryption with Customer Key.

Feature availability across Skype for Business Online standalone plans

The following table lists Skype for Business Online feature availability across standalone plans. For a description of these features, go to Skype for Business Online features.

 Note

Skype for Business Online Standalone Plan 2 licensed users will get the Skype for Business Basic client, not the full Skype for Business client. If you want users to have the Skype for Business client, you will need to upgrade them to a license that includes it, such as an Enterprise-based license. To deploy the Skype for Business client to your users, see Deploy the Skype for Business client in Microsoft 365 or Office 365.

FeatureSkype for Business Server 2015Skype for Business Online Standalone Plan 1Skype for Business Online Standalone Plan 2
Clients for Skype for Business Online
Skype for Business FullNoNoNo
Skype for Business BasicNoYes1Yes1
Lync 2013 BasicNoYes1Yes1
Skype for Business Windows Store appYesYesYes
Lync for Mac 2011YesYesYes
Skype for Business mobile clientsYesYesYes
Skype for Business Web AppYesYesYes
Instant messaging, presence, and contactsSkype for Business Server 2015Skype for Business Online Standalone Plan 1Skype for Business Online Standalone Plan 2
PC-to-PC IM and presenceYesYesYes
Multiparty IM and presenceYesYesYes
Contact Card configurationYesYesYes
My Picture configurationYesYesYes
My Picture: URL photo experienceYesNoNo
Contact list configurationYesYesYes
Unified contact storeYesYesYes
Address book searchYesYesYes
Distribution list expansionYesYesYes
Persistent chatYesNoNo
Photos of sender/receiverYesYesYes
Skype-to-Skype audio, video, and mediaSkype for Business Server 2015Skype for Business Online Standalone Plan 1Skype for Business Online Standalone Plan 2
Desktop sharingYesNo2Yes
Application sharingYesNo2Yes
File transfersYesYesYes
VoiceYesYesYes
VideoYesYesYes
Media path optimizationYesNoNo
Network Quality of Service (QoS) – Differentiated Services Code Point (DSCP)YesNoNo
Video-based screen sharingYesNo2Yes
Federation and public IM connectivitySkype for Business Server 2015Skype for Business Online Standalone Plan 1Skype for Business Online Standalone Plan 2
Office Communications Server 2007 R2 and Lync Server 2010 (IM, Presence, Audio, Video, Conferencing)YesYesYes
XMPP (used by Google Talk, for example) and Sametime federationYesNoNo
Skype federationYesYesYes
AOL and Yahoo! federationYesNoNo
Skype for Business Online meetingsSkype for Business Server 2015Skype for Business Online Standalone Plan 1Skype for Business Online Standalone Plan 2
Ad hoc and schedule audio conferencingYesNoYes
Ad hoc and schedule video conferencingYesNoYes
Active speaker videoYesNoYes
H.264 encoding and decodingYesNoYes
Multiparty videoYesNoYes
High definition video or pictures of all attendeesYesNoYes
Presenter controlsYesNoYes
Participant selected viewYesNoYes
OneNote sharingYesNoYes
Ad hoc and schedule web conferencingYesNoYes
Dial-in audio conferencing via certified Audio Conferencing Provider (ACP)NoNoYes
PowerPoint sharingYesNoYes
Whiteboard and annotationsYesNoYes
PowerPoint uploadYesNoYes
PollingYesNoYes
Client-side recording and playbackYesNoYes1
Server-side recording and playbackNoNoNo
Meeting lobbyYesNoYes
Guest access to Skype for Business meetings with Skype for Business Web AppYesNoYes
Schedule Skype for Business meetings in OutlookYesNoYes
Schedule Skype for Business meetings in Outlook on behalf of others (Delegation)YesNoYes
Schedule Skype for Business meetings with Web SchedulerYesNoYes
Schedule Online meetings in Outlook on the webYesNoYes
Outlook delegation for scheduling meetingsYesNoYes
Create public meetings with static meeting IDs from OutlookYesNoNo
Security and archivingSkype for Business Server 2015Skype for Business Online Standalone Plan 1Skype for Business Online Standalone Plan 2
IM and media encryptionYesYesYes
IM and file filteringYesNoNo
Client version controlYesYesYes
IM content archivingYesNo3No3
Conference content archivingYesNo3No3
Application sharing, and desktop sharing archivingYesNoNo
User-level archiving configurationYesNo3No3
Login trace filesYesYesYes
Exchange and SharePoint interoperabilitySkype for Business Server 2015Skype for Business Online Standalone Plan 1Skype for Business Online Standalone Plan 2
Presence interoperability with Exchange ServerYesYesYes
Presence interoperability with Exchange OnlineYesYes5Yes
Unified Messaging interoperability with Exchange ServerYesNoNo
Unified Messaging interoperability with Exchange OnlineYesNoNo
Outlook on the web interoperabilityYesYes5Yes
Archiving interoperability with Exchange ServerYesNoNo
Archiving interoperability with Exchange OnlineYesYesYes
Skill search with SharePoint ServerYesNoNo
Skill search with SharePoint OnlineNoNoNo
Skype for Business Online administration and managementSkype for Business Server 2015Skype for Business Online Standalone Plan 1Skype for Business Online Standalone Plan 2
Microsoft Office 365 portalNoYesYes
Microsoft 365 admin centerNoYesYes
Skype for Business admin centerYesYesYes
Windows PowerShellYesYesYes
Skype for Business Online reporting in Microsoft 365 admin centerNoNo4No4

1 The Skype for Business (Lync) client is supported for use with these subscription options, but it is not included. Lync 2013 Basic is available for all customers. The Lync Basic desktop client is a locally installed application that provides presence, instant messaging and conferencing features for plans that include Skype for Business Online. Microsoft 365 Apps for enterprise, and Office 365 E3 include the full Skype for Business (Lync) application, which include additional features including advanced telephony support, archiving & compliance features. A Skype for Business Online license must be assigned for each user. For more information on Lync Basic features, see Desktop client comparison tables for Lync Server 2013.
2 A Skype for Business Online Plan 1 user may participate in a sharing session if the user is invited by a Skype for Business Online Plan 2 user.
3 Archiving for Skype for Business Online depends on the Exchange In-Place Hold feature, which is not included in this plan.
4 Tenants with a standalone Skype for Business Online plan can access reporting features if the tenant also has at least one active Exchange license, such as Exchange Online Plan 1 or Exchange Online Plan 2.
5 Not supported if Exchange Online was purchased as part of a kiosk plan.

Skype Meeting Broadcast and Calling Plan Licensing Options

The following table shows licensing options for Skype Meeting Broadcast, Audio Conferencing, Phone System, and Calling Plans.

Microsoft 365 planSkype for Business Online features
Skype for Business Online Standalone Plan 2Skype Meeting Broadcast
For organizer, producer, event team member, and authenticated attendees, a license is required.
For anonymous attendees, a license is not required.
With Skype for Business Online Standalone Plan 2 or any suites that contain Plan 2, the following add-ons are available:
– Audio Conferencing (available in limited countries)
– Phone System
NOTE When purchased by itself without Calling Plans, Phone System enables hybrid voice capability only. Hybrid voice requires an on-premises customer hybrid voice deployment to enable PSTN calling using your existing PSTN service provider(s). The following Phone System add-ons are available to enable inbound and outbound PSTN calling using Microsoft as your PSTN service provider:
– Domestic Calling Plan (available in limited countries)
– International Calling Plan (available in limited countries)
Skype for Business Online Standalone Plan 3Skype for Business Online Standalone Plan 3.
This plan is used only for third-party voice service providers and does not provide any calling services such as Audio Conferencing, Phone System, Domestic Calling Plans, or International Calling Plans.
Microsoft 365 Business StandardSkype Meeting Broadcast:
For Organizer, Producer, Event Team member, and authenticated attendees, a license is required.
For anonymous attendees, a license is not required.
Audio Conferencing (in countries where available).
Office 365 E1Skype for Business Online Standalone Plan 2 (see Skype for Business Online Standalone Plan 2 above for included features).
Office 365 E3Skype for Business Online Standalone Plan 2 (see Skype for Business Online Standalone Plan 2 above for included features).
Office 365 E5 with Audio ConferencingSkype for Business Online Standalone Plan 2 is included (see Skype for Business Online Standalone Plan 2 above for included features).
Audio Conferencing is included.
Phone System is included.
NOTE When purchased by itself without Calling Plans, Phone System enables hybrid voice capability only. Hybrid voice requires a customer on-premises hybrid voice deployment to enable PSTN calling using your existing PSTN service provider(s). The following Phone System add-ons are available to enable inbound and outbound PSTN calling using Microsoft as your PSTN service provider:
– Domestic calling plan (available in limited countries)
– International calling plan (available in limited countries)
Office 365 E5 without Audio ConferencingSkype for Business Online Standalone Plan 2 is included (see Skype for Business Online Standalone Plan 2 above for included features).
Phone System is included.
NOTE When purchased by itself without Calling Plans, Phone System enables hybrid voice capability only. Hybrid voice requires an on-premises customer hybrid voice deployment to enable PSTN calling using your existing PSTN service provider(s). The following Phone System add-ons are available to enable inbound and outbound PSTN calling using Microsoft as your PSTN service provider:
– Domestic calling plan (available in limited countries).
– International calling plan (available in limited countries).

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