Scheduling Software For Spas

If you own a spa, then you know that scheduling is one of the most important parts of running your business. Without proper scheduling, your salon or day spa may run out of appointments or find itself overbooked with customers—neither of which is good for business. Fortunately, there are great software solutions out there that can help you create an efficient and effective schedule without requiring much effort on your part. In this article we’ll take a look at the benefits of using scheduling software for spas and what types of features it should have in order to be considered one of the best options on the market today!

In this guide, we review the aspects of Scheduling Software For Spas, day spa booking system, spa software for small business, and scheduling software for salons.

Scheduling Software For Spas

Your spa is busy. You have a lot of services to schedule, and you need to ensure that all of your technicians are scheduled efficiently and effectively.

You have a lot of services to schedule, and you need to ensure that all of your technicians are scheduled efficiently and effectively.

Some of the most important features in spa scheduling software include:

  • Built-in ability to manage your spa’s schedule. You can see what services are available at any given time, and how many technicians you have available at any given time. This helps you plan your day more effectively—and avoid running out of staff when it matters most!
  • An intuitive user interface that makes scheduling simple for both front desk staff and clients alike. It’s easy for front desk staff who need access to make changes on the fly because everything is laid out in an organized fashion so there’s no guesswork involved; this also means less mistakes made by those same front desk workers (which saves everyone time). For clients, they don’t have any problems finding what they want because everything has been labeled clearly—this means they get fast service while still being able to enjoy their visit without worrying about making mistakes themselves!

What does scheduling software for spas do?

Your scheduling software should make it easier for you to do the following:

  • Manage your schedule. As the owner of a spa, you have a lot on your plate. You need to ensure that you’re making time for all aspects of running your business—from managing employees and customers to marketing campaigns. If you use an outdated or ineffective scheduling system, it’s easy to lose track of when certain tasks are due or leave yourself open to missing out on valuable opportunities. This can be especially problematic if there’s no one else in your office who can take over when something goes wrong with the system or if they don’t know how it works at all!
  • Manage staff members more efficiently than ever before with our spa management software solutions today! These innovative programs allow users from all walks of life (including those who aren’t tech savvy) access into their very own private portals where they’ll find task lists tailored specifically towards each role within their organization so that everyone knows exactly what needs doing without having too much overlap between themselves which could lead being counterproductive rather than helpful when trying achieve some common goal together successfully instead of wasting time trying figure out where everything went wrong first before getting back on track again quickly so as not waste any more precious resources like money which would otherwise go wasted since nothing is working properly anyway since there hasn’t been any progress made yet anywhere near completion level yet due mostly because everyone keeps giving different instructions on how things should be done instead asking questions firstly whether anything even needs doing at all right now given how long ago we started working together originally only two days ago but now seems much longer ago just because things haven’t changed much yet doesn’t mean nothing

Beauty professionals want a software solution that is simple to use and that doesn’t require any sort of additional training.

Remember, you’re not just selling a product. You’re selling the peace of mind that comes with knowing that your customers are getting the best possible service at all times. This means that clients will have no trouble using your app and spa professionals can confidently rely on it as well.

Here are some features every scheduling app should have:

  • Simple to use and no additional training required for either clients or spa professionals
  • Customizable scheduling settings (i.e., how many appointments per day can be booked) based on the type of business, its location and other factors
  • Mobile-friendly design

The best scheduling software for spas is going to be customized to the needs of the spa itself.

The best scheduling software for spas is going to be customized to the needs of the spa itself.

It should be easy to use, mobile-friendly and able to integrate with other business systems.

Scheduling software for spas must be customizable, easy-to-use, and mobile-friendly.

Scheduling software for spas should be customizable, easy-to-use and mobile friendly.

Customizable scheduling software allows you to create your own schedule layout and add your own spa services.

Easy-to-use scheduling software is intuitive enough that a new employee can use it without training or help from an existing employee. This will save you time by reducing training time and increasing productivity immediately upon implementation of the new system.

Mobile friendly scheduling software means that it works well on phones and tablets – something that’s becoming more important than ever as customers are increasingly using their smartphones for everything from researching salons to booking appointments via email or SMS text messaging (SMS).

day spa booking system

Spa scheduling software that lets you do better at every stage of the customer’s journey

Appointy’s online booking system lets you delight customers beyond their in-spa experience

Step 1: Customer looks for a new spa

Get featured on popular discovery platforms such as Google Reserve, Instagram, and Facebook to get additional business

Step 2: Customer books a treatment online

Save time spent on scheduling appointments with a 24×7 online spa booking system. Customers can self-schedule, cancel, reschedule, and book recurring and group appointments from anywhere, anytime

Step 3: Customer gets a reminder notification

Send automated email and text reminders to ensure customers never miss their appointments

Step 4: Customer checks-in your spa

Provide better consultations by storing key info using digital forms & customer notes. Also note robe sizes, favourite welcome drinks, etc. for a personalized experience

Step 5: Customer’s service completion

Avoid long wait lines during checkout with Appointy’s Square POS integration. Save time by auto-filling customer details, service costs, etc. and sell more retail items

Step 6: Customer becomes your brand advocate

Automatically request reviews from happy customers after their spa appointment to turn them into brand advocates and get quality referrals

Let Appointy be your spa’s new marketing manager

Spa software with smart inbuilt marketing tools helps you attract new customers, bring them back more often, and upsell easily

Deals and Discounts

Get more customers through the door during holidays and lean periods with tempting deals. Design special group discounts for business trips, wedding parties, etc.

Digital Consultation Forms

Use intake forms to capture and store additional information like skin type, allergies, preferred aromas, etc. before an appointment to prepare better

Gift Certificates

Let customers gift your spa services to their loved ones. Design spa gift cards from our templates for special occasions and sell them online

Recurring Appointments

Make it easy for customers to book your services that need recurring sittings in one go and ensure repeat business

Couple & Group Bookings

Make it convenient for couples and large groups to book spa appointments in one go. Block multiple service providers, treatments, and resources at the same time

Virtual Consultations

Offer customers to schedule a consultation from comfort of their home and give treatment recommendations, plans with our Zoom integration

Customer Segments

Identify and tag customers as loyal, high spending customers, or VIPs to focus more on their experiences and turn them into brand advocates

Online Reputation Management

Increase your brand’s online reputation by requesting reviews at the right time. Promote them on social media and address negative ones before they boil over

Waiver Forms and TnCs

Display your cancellation policies, terms and conditions, waiver forms, etc. for customers to read and accept at the time of booking a spa appointment

Get more bookings from multiple channels with our omnichannel booking integrations

Facebook & Instagram

Make it easy for people to find and book you on social media. Offer online bookings on your business’s social media profiles to turn profile visitors and followers into paying customers

Reserve With Google

Get new customers for free without any marketing effort! People searching on Google for your services can easily find and book you directly from Google Search, Maps, or the RwG website

Spa Business Website

Convert website visitors into paying customers. Appointy’s appointment booking widget seamlessly integrates on your website without any additional tech support. Use our Google Analytics integration to track how many website visitors are booking appointments

Booking Page

Showcase service menu, therapists’ portfolios, work photos, reviews, e-gift cards and more on your spa-branded booking page from Appointy that mirrors your brand

Sail through your day, create unforgettable experiences, and let Appointy handle the rest!

Spa management software to save time, reduce no shows, increase staff productivity, manage customers, and track important metrics for your spa

Spa Calendar

Replace your pen-paper spa appointment book with an intuitive calendar scheduler designed for ease-of-use. View entire schedule for a day/week/month at a glance

Appointment Notifications

Receive instant notifications when an appointment is booked, rescheduled, or canceled. Send automated email and text reminders to your customers and reduce no shows by up to 50%

Resource Management

Automatically allocate resources like spa rooms, steam units, beds, and other equipment to your appointments. Never double book important resources again!


spa software for small business

Spa software focuses on their customers and their requirement. This software is on fire these days because of its obvious advantages, and it makes sure that your clients are satisfied at every appointment. With the help of this amazing software, you can book your place from anywhere and anytime. The striking feature about this software is that you can change your scheduled time and can re-schedule the same as per your convenience Spa scheduling software takes care of your booking, management, marketing, billing, payment, etc., which in turn facilitates you to take care of your clients and give them the attention they deserve. Spa management software acts as a personal assistant by booking your appointments with customers. Your clients can take a view of your availability in real-time on the date they want. This software facilitates advance payment option and features credit card processing, gift certificates, and also accepts mobile payments from the customers. Below is the list of 10+ best spa software that are ranked using ratings & reviews on the most reliable websites – GetApp, Capterra, and G2Crowd.

What are the Best Spa Software in 2023?

» Our score is based on user satisfaction (reviews & ratings), social media buzz, online presence, and other relevant information. If your company is part of this list, use this badge on your website and social media to let your readers know about your success.

List of Best Spa Management Software | Top Spa Booking Software Reviews

1. ZENOTI – All-in-1 spa, salon and fitness management software

About ZENOTI : Zenoti provides an all-in-one, cloud-based software solution for the spa, salon and med spa industry. The Zenoti platform is engineered for reliability and scale, harnessing the power of enterprise-level technology for businesses of all sizes. Zenoti powers thousands of spas and salons in over 50 countries. Zenoti allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more.

ZENOTI Spa Features : Appointment Management, Client Management, Employee Management, Inventory Management, Loyalty Program, Membership Management, Online Booking, Payroll & Commissions, Point of Sale (POS)

“This software is like a 5 in one solution and ensures you have everything in one place with a consolidated view of your business. Cloud-based and supports multiple locations and business units with build in inventory, loyalty and customer and employee apps. The support team are exceptional..” – Danica B.

About You’reOnTime : Launched in 2012, You’reOnTime is a provider of industry leading cloud-based software for service-based businesses, including hair and beauty salons, laser clinics, barbers and medical spas. Under the You’reOnTime brand clients in over 20 countries have been using the system to manage their appointments, sales, and marketing.

You’reOnTime Spa Features : Appointment Management, Client Management, Employee Management, Inventory Management, Loyalty Program, Online Booking, Payroll & Commissions, Point of Sale (POS)

“The customer support they provide is excellent. It has ranged from explaining how to use functionality to developing new features and has always been amazingly personal and prompt. I recommend it to anyone who is looking for a system and personally believe it to be excellent value for money.” – Rachel Milton

About Shortcuts Software : Shortcuts provides software to leading salons across the world. Offering software solutions in 9 languages to over 14,000 clients in 48 countries, Shortcuts clients range from multi-site chains and franchises to single-site businesses. Designed specifically for the salon industry, Shortcuts is continually updating the core products with the largest R&D team in the industry. Request a free demo to see why Shortcuts suits you!

Shortcuts Software Spa Features : Appointment Management, Client Management, Employee Management, Inventory Management, Loyalty Program, Membership Management, Online Booking, Payroll & Commissions, Point of Sale (POS)

“We been using shortcuts going on to six years and it’s been a blessing to have such a powerful operating system to support our business growth. The touch option and visual layout is easy on the eyes. This works with our barbers as our staff are spatially and visually oriented. The icons are self explanatory and predictable.” – Jessica H.

About Full Slate : Full Slate offers comprehensive software-as-a-service (SaaS) scheduling. SMB’s do not need to download or maintain software and can access it from any Internet-connected computer, tablet, iPhone or Android phone. Businesses pay a monthly subscription starting at $29.95 for a single practitioner for unlimited clients and unlimited appointments. Key features include new appointment notifications by email and SMS, synchronization to other calendars, flexible booking rules, ‘book now’ buttons, scheduling widgets, Facebook integration, automated appointment reminders and followup emails

Full Slate Spa Features : Appointment Management, Online Booking

“Ease of use and ease of setting up. I liked clients being able to book appoinments themselves without talking to me beforehand. Ability to quickly set up patient scheduling and monitor bookings online without personally getting involved in the booking process myself.” – Carolyn M.

About Fresha: Fresha is the world’s top rated software for the beauty and wellness industry and its the only platform that is 100% subscription free. Fresha came out on top in all three rating categories for salon software; most popular, most affordable and most user-friendly. The Platform provides an all-in-one solution for all your needs taking the hassle out of running a business by managing appointment bookings, point-of-sale, customer records, human resources, inventory, and financial reporting. The system offers mobile apps for clients and real-time booking integrations to Instagram, Facebook and Google. Fresha.com also comes with integrated card payment processing to protect against no-shows and late cancellations. Fresha is used by 50,000 beauty businesses, 250,000 Stylists and Therapists in more than 120 Countries. Fresha was formerly known as Shedul.

Fresha Spa Features : Appointment Management, Client Management, Employee Scheduling, Inventory Management, Loyalty Program, Payroll & Commissions, Point of Sale (POS)

“Fresha is the best salon software i have ever used. It is extremely user friendly for both myself and my clients. I.ve used many systems in the past including Zenoti, Mindbody, Phorest and by far I recommend Fresha the highest. Many of my colleagues already use it and have the same feedback.” – Leith M.

About SimpleSpa : SimpleSpa has been designed from the ground up, offering a new Appointment Manager, Staff, Online Appointment Booking which has been made simple for your clients to book their appointments, SimpleSpa now offers Multiple Location Management per Business, Multiple Employee & Staff Support for each location, and Services Intelligently grouped by Categories, Products with Inventory Control, Gift Certificates & and the ability to create custom service packages.

SimpleSpa Spa Features : Appointment Management, Client Management, Employee Management, Inventory Management, Loyalty Program, Membership Management, Online Booking, Payroll & Commissions, Point of Sale (POS)

“The price is great. Ease of use. They grow with you. Great service. I’m thrilled with this product and company. I have no negative comments. This company and software has surpassed my expectations. Very surprising considering the great price and amazing customer service. We do not need online booking.” – Susan S.

About baxus : baxus is a web-based spa and salon management solution designed specifically for single salon operators and small businesses. The solution allows users to book appointments, sell or market their services and generate reports to analyze various parameters. baxus offers a full knowledge base, webinars and user community for the quick resolution of any problems faced by users.

baxus Spa Features : Appointment Management, Client Management, Employee Management, Inventory Management, Membership Management, Online Booking, Payroll & Commissions, Point of Sale (POS)

“I have been using Baxus for 9months now and love the simplicity of this salon program. This is a business that listens to its users with suggestions for different reporting tools taken on board and implemented. Customer service is exceptional with response time minimal. I would highly recommend Baxus.” – Louise H.

About booxi : booxi has for mission to empower businesses with easy to use tools to highly improve customer experience and streamline operations related to events and appointments scheduling. booxi saves many hours per months to thousands of businesses as well as offering a state of the art customer experience. booxi is a solution that scales to your needs, from a single person or a single store to hundreds of employees and stores.

booxi Spa Features : Appointment Management, Client Management, Employee Management, Online Booking, Point of Sale (POS)

“Before booxi, appointments would conflict because it was difficult to manage the duration of an appointment as not all hairdressers need the same amount of time to complete the same service. Fortunately, we found booxi, a solution that was extremely well-adapted to our hairdressing services.” – Janick Morin

About Yocale : Keep your float spa open 24/7 with online appointments, bookable from any device. Allow your customers to schedule and reschedule from any device, at their convenience. Yocale automates rebooking reminders so that you keep your customers coming back week after week. Yocale’s marketing tools drives results and automates much of the process so that your float spa makes more money and saves more time. Reduce no-shows and save your float business thousands of dollars every year with automated SMS (text) reminders.

Yocale Spa Features : Appointment Management, Client Management, Employee Management, Loyalty Program, Online Booking, Payroll & Commissions

“Yocale is a very easy to use but powerful cloud based software. What makes it standout are the business management features such as invoicing, client relationship management, notes/charts, reporting, marketing etc. customer service has been great. Price point is very competitive.”- Yeganeh N.

About CHIDESK : In a busy salon environment you need a fast and reliable spa software platform to keep up with your customers. ChiDesk will help you streamline the check-in, sale and scheduling processes at your business. The user-friendly ChiDesk interface makes scheduling your appointments quick and easy. Drag and drop bookings, colour code your services & packages for easy reference, create recurring client bookings and make use of the quick booking function for walk-in clients.

CHIDESK Spa Features : Appointment Management, Client Management, Employee Management, Inventory Management, Loyalty Program, Membership Management, Online Booking, Payroll & Commissions, Point of Sale (POS)

“Chidesk has really changed the way we do business. Thanks to the cloud based software I can keep tabs on my business without having to be in the building as with other software. The features have helped us to stream line our business, improving productivity and increasing profit.” – Gunther D.

11. STX -Salon, Spa & Fitness Management Software

About STX : Since 1981, STX has been an industry leader for premium salon and spa software. An Apple Design Award winner for Best User Experience, STX is the easiest management system to learn and use – put it to work today and unleash new efficiencies and revenue streams for your business.

STX Spa Features : Appointment Management, Client Management, Employee Management, Inventory Management, Loyalty Program, Online Booking, Payroll & Commissions, Point of Sale (POS)

“What I really like most about the STX software is that the calendar is very simple to read and color coordinated for all appointments. It makes it very easy to navigate through the booking system to find an appointment or future availability. he mobile site is also a great perk and very helpful.” – Stephanie G.

About MioSalon : MioSalon is an end-to-end and affordable Spa & Salon online software. It has built with powerful online booking, calendar, billing, marketing, feedback, and analytics. It is suitable for both independent and multiple location beauty businesses. Waffor Inc is a software company provides an online solution for health and beauty businesses. The specialized end-to-end salon and spa management software built on a personalized marketing platform.

MioSalon Spa Features : Appointment Management, Client Management, Employee Management, Inventory Management, Loyalty Program, Membership Management, Online Booking, Payroll & Commissions, Point of Sale (POS)

“I have been using this software since october 2016, company people are very aggressive in imlementing new features and making it friendly software. I really like prepaid wallet, membership, packages, trackable promotion campaign. Friendly software easy to use + lot of features.” – Ananda s.

Get Quick Comparison of Top Spa Software

Spa Software Buyer’s Guide

In this twenty-first century, technology is booming in every sector. In more ways than we can imagine. And obviously, the beauty and wellness industry is no exception. Advanced treatments like Botox and even plastic surgeries can transform someone’s natural appearance.

But did you know that technology can replace the spa receptionist and PR executives too?

Yes, we now have software that can track all your individual needs and treat every customer accordingly. From booking an appointment to reminding the customers as well as the therapists about it, billing, and even regular follow-ups- the spa management software is smart enough to handle all the complex but essential tasks for you. Seems interesting, right? Let us know more about it in the next sections.

» What is Spa Software?

Spa software is a centralized branding and marketing hub for the spa, salon, and tanning salons.

It is your all-in-one solution to data management, promotion, customer handling, tracking customer preferences, nurturing the repeat customers, and even gaining new ones.

Curious how this one software can help you? Imagine you have a customer- A. A has visited your spa once, but currently thinking of exploring other options available too. Suddenly she gets a discount offer from you. Suppose she can get a 15% discount on a particular service of yours as she visited your spa before. Now, will she go to some other spa center or come to yours to fetch that offer?

Again, assume another customer, B, has been visiting you for quite some time. On her birthday, she gets a specialized card along with some amazing offers from you. Now, visualize how she will boast about the grand gesture from her spa in front of her peers at her birthday party?

You might say, “Sure this sounds intriguing. But who has the time and resources to establish such personal connections with each of the customers?”

Nobody. And you can do all this even without dedicating so much time and effort. Yes, this software does all these for you.

According to the spa software definition above, you can ditch your receptionists. It brings all your revenue sources- from services to retail- on a single platform. Forget that heavy hardbound copies you use to track your customers, recording all your data, and syncing effectively to curate all the appropriate marketing strategies can be so easy for you now. On top of that, you can access this software system from your desktop, laptop even from your smartphones!

Curious to know more? Do not worry, as this spa software has more to offer. Scroll down and have a glance at the full capacity of this software.

» What are the features of Spa Software?

If we are to break down all the spa software features, this article might turn into a book.

For your convenience, here are the top spa management software features that we could get our hands-on-

› Appointment management:

A receptionist may skip an open slot in the schedule, but the spa booking software will never do that. The customer can choose from the timing themselves and book the stylist or therapist according to their choice. They can even add, edit, and even remove their slots. The client portals make it easy for the customers to skip the long wait while calling, and even they can book on the off days. There is no double-booking for them.

A booking can be of many types, ranging from simple to complex. A spa software can:

• Book a slot for a single person, • Book one slot for a group to a single therapist and, • Book an opening for a single person with multiple therapists.

› Tracking the advance payments:

Some people prefer making an advance, especially to have no-contact payment nowadays. Being a service provider, you can also demand a specific advance so you can book a slot. But tracking these bits of information and including it in the final billing is quite hectic. Thankfully, the spa software comes with this feature too.

› Customer relationship management:

Using advanced CRM technology, salon software builds up a relationship with all the customers. So you can now configure the settings in the beginning and sit back and watch new leads attracting to your business and converting to clients. The customized approach the software offers for each customer makes it much more organic and trustworthy.

This special feature is the most important to manage your reputation among the present customers and prospects. It also takes care of your customer feedback section, so you can know where you need to concentrate more as well as ensure the leads can get the right information about your business.

› Client retention:

Converting your one-time clients to repeated ones is the root of flourishing your business. And do not neglect the word-of-mouth popularity that you can get from this one. Tracking the customers and regularly following up with them via messages and emails can increase your appeal and visibility to them manifold.

› Special treatment for customers:

Your trusted customers need your special attention. Otherwise, they will get bored and start to look out for other similar businesses.

In this highly competitive world, you can only sustain your customers in two ways:

• You have to keep providing top-notch services, • And you have to make sure your customers get the feeling that you care for each of them.

The example we told you at the beginning of getting a special voucher on the birthday is applicable here.

You can also make a system where a customer gets some points for each service they take from you or any game. And they can trade those points later for an offer or free service.

› Email marketing integration:

Yes, this one may sound old school. But do not dare to neglect what email marketing can do for your business even in the 4G era.

From 1978, this strategy has proven to do wonders for businesses now and again. The spa software can collect emails, keep nurturing your leads by providing valuable insights, and even execute campaigns with a few clicks.

› Social media marketing integration:

Social media are the platform where most of your prospects spend time. So you can find most of your competitors there too. From letting the customers know about your services to nurturing the leads and convincing them the relaxation and amusement they can get from your spa through these media is the fail-proof marketing decision, and your spa appointment software is an expert of it.

› Billing and checkout:

Creating the bills for individual customers with all the services they got from various stylists and therapists with all those products they get from you. Let alone the cards and discounts they use. But spa management software makes everything easy for you. It automatically tracks all the purchases and services and creates the bill so you can have the proper documentation, and they do not have to wait to get the bills while checking out.

› Tracking and reporting:

If you want to have a clear idea of the total budget of your businesses, you must keep a tab of every expense and revenue. But as you already know, reporting all the cash flow after a busy day is not easy. And it does not help that you need to track your monthly and long term cash flow for making any crucial decision or even judging where your business is standing at a given point in time. Free spa software can take care of these sections automatically.

A good spa and salon software can analyze the extensive data they gather from you and submit a thorough report to you.

You can easily set monthly, quarterly or yearly goals and track how much you have completed. It also tells you where you need to improve your marketing or strategy. This performance analyzer feature does wonder when it comes to enhancing growth or inventory turnover.

› Inventory management:

You likely offer suitable products to your customers along with the usual services. And tracking these two sections at once is not easy for your receptionist. You can get tremendous help for this retail side too. You can sell merchandise and even promote them through this spa management system. You can multitask and increase your number of income streams with no extra hassle for the bookkeeping category.

› Staff management:

Yes, the all-in-one spa & salon software can help you in this part of your administrative work too.

It tracks and analyzes your staff performance, so you have a better idea of how they are boosting your business. You can use it to maximize the efficiency of your employees too.

› Security:

Whenever you are thinking of online software, security is a massive threat without any doubt. Hacking and data theft can be devastating for your business. But there is one more aspect in this spa industry- that is the chance of employee theft and fraud. And you have to be ready to face all kinds of situations.

The programmers have made a spa management software open source with these points in mind. A great free spa management software can restrict access to sensitive data to the employees and let you know whenever someone attempts to access the secured data.

› Support system:

You cannot abandon just your receptionists and other employees. Most people are not too acquainted with the software, and they prefer to talk to a real person while facing any issue. So you have to keep a tech supporter who can assist you in all the schemes and services a customer might need. But as a support system, spa scheduling software is the best helping hand you can ever imagine.

› Simplicity:

As we have already said, most people are not too familiar with modern technology. So booking an appointment to avail an offer, and even the payment might be a headache if the system is not simple and well-organized. A good spa software for booking and management has a simple UI that anyone can operate with ease. This way your leads are going to love this experience and come to visit your website often.

› Price:

After all these features you get from this software, come to the pricing. Yes, we know you have been waiting for it.

Most of the spa software have comparatively high set-up costs and training expenses for their employees. But after the initial tasks, maintaining the system is quite repetitive with much lower recurrent expenses.

However, there are all types of spa appointment scheduling software out there, and you can even get a trial version for some of them. You can take your time and decide which one suits your needs, and you can accommodate your budget. So choose carefully to maintain a balance in the business.

› Cloud-based unified solution:

Till now, you have learned about how your spa center can benefit from the salon management software. But what if your business has branches in multiple cities!

No, you do not need a separate subscription or license for all your locations. As the software also provided a unified solution for all your centers.

› Employee morale and productivity:

You employees deserve your special attention too! The working environment is a crucial factor for the growth and reputation of your business today. And having a positive and supporting vibe in your working space works well.

As you know, you can track the performance of your employees here. You can use the data to award the most efficient stylist or give some bonuses to the people who have been consistent for the year. These types of actions can mean a lot to them and boost the team spirit for your business.

› Point of sale:

The POS is the center of your business where the services, inventory, and even customer management, come into a common ground. The customers use this as a hub to avail of your service and products. This single spot can connect with all the aspects of your business.

› Less human error:

This one is a no-brainer, but still a very important feature. The accuracy of pre-programmed software is way more than what humans might acquire. Besides the timing a machine takes, the high accuracy rate for maintaining and syncing the extensive data is much more reliable and detailed.

» What are the benefits of Spa Software?

You have learned about the prominent features of spa software already. But how exactly will it help in your business? What will YOU get from it?

From your personal experience in the industry, you know very well that it is rarely about what you offer, but what they gain from you.

Spa management software has covered your doubts very well with its long list of advantages.

Here are the top benefits of spa software for you:

› Easier booking:

From the easy-to-use client’s portal of the spa management system, anyone can book their slots instantly with ease. They can shift their bookings or even cancel anytime they want. And getting to know about all the options with the power to choose their timing subtly develops a sense of command as there is no chance of accidental misbehavior from the staff. They can also feel good that they are not relying on others’ suggestions, or the company is not manipulating them to spend more. All of these generate customer satisfaction and increase the credibility of the company.

› Few scheduling mistakes:

As there is no human interaction involved in the appointment, and the company is using software instead of some hardbound notepads or excel sheets, the whole management system is much more organized. There is no scope of accidentally losing or deleting some documents or even any problem of syncing different documents manually. Common mistakes like double booking and typos cannot take place on a spa appointment scheduling software. It lessens the risk of harassment of the customers as well as the loss of money and reputations of the company.

› Consumer engagement:

The consumer can reach out to the spa centers via social media and email. Even they can tag or mention the brand on their social media handle for others to know about their experience. Even free spa management software can offer some gift cards and offers to customers. It increases the attention span of the customer for the company as well as the awareness.

› Reduce no shows:

Not showing up for a scheduled booking without prior notice is costly for the company in terms of time and resources. After confirming a slot, the spa appointment scheduling software makes sure that the customers get regular or timely notifications and reminders about the appointment. So they can reach the center in time.

› Operational performance:

Using the spa software free you can ideate and implement more marketing strategies and more ways to increase and diversify your business than you could have otherwise. It reduces your strain on the managers and owners. It also frees up space and scope to try out various options and find out the optimal performance that they can achieve from the business.

› Security:

With so much important data regarding your business uploading to the cloud from so many centers, there is usually a massive doubt of whether the salon management software is trustworthy or not. But the great and reputed software always ensures high security of your data anyhow. Risk-free and hack-proof technology is the fundamental basis of this software.

› Product management:

The retail side of the business is also an important sector. And as usual, the spa & salon software aces that one as well. From tracking the inventory to bringing new items to the market, the software acts as the virtual assistant of your business. It also keeps a tab on the seasonal or occasional change of the product combos or gift hampers. It even helps to maintain a minimum stock level in the market.

› Insight from known customers:

Repeated customers are essential to sustain your business. So it is given that you are bound to prioritize their demands and feedback to improve your position or boost your revenue. CRM technology enables you to track and reflect on their experiences from time to time.

scheduling software for salons

If you’re looking for an affordable appointment scheduler with a minimalistic design or a full-blown POS system and business management system, Square Appointments is a great alternative.

Given it’s free for individuals, the appointment scheduler is a great option for booth renters and individual stylists. However, the real power of Square Appointments lies in its integration with all marketing and business tools from Square.

Even if you only need an appointment scheduler today, you can grow with Square and add their professional POS unit, payroll tool, the Square marketing suite, and even build a website and online store using Square Online.

This makes Square a great alternative for any size salon or spa business with strong support across all areas of your business.

Key Features

Finding the Best Salon Software for You

Now you have my top list of salon software.

This should give you a good overview of the best salon software options for 2022. But you may still be wondering which one is really right for you. And this is what the remaining part of this salon software guide will help you find out.

We’re going to dive into each of the most important features and compare the systems to each other to ensure you can decide on the best platform to support your business.

I really wanted to capture everything here and leave no stone unturned. This means this guide is rather long. So if you’re in a rush and just want to understand if the software you are considering delivers what you need, you can jump directly to the overall comparison or the specific feature you want to better understand using the links provided here.

What is a Salon Software?

Salon software is a suite of software tools designed to help assist salons in running and growing their business. Features span across client & appointment management, salon marketing, point of sale (POS), salon business operation management, and salon business reporting.

In this article, I am focusing on “all-in-one” solutions. Meaning, platforms that provide support across all areas that would be needed to effectively run a salon business.

This is however not the only way to set up the systems to support your business. You could use separate systems that all specialize in their different areas and then integrate them together where it’s needed.

This would however add a lot of complexity and cost and my recommendation for 95% of businesses is to find a tool to support the majority of needs and only add separate tools when there is a clear business need for it.

As we go through the feature-by-feature review of the salon software platforms listed here you’ll learn more about where it makes sense to complement the all-in-one salon software with another, more specialized, tool.

Salon Software Terminology

You’ll find different names used interchangeably to describe a salon software. Commonly used terminology is salon appointment software, salon booking software, salon management software, salon point of sale (POS) system, and salon booking apps.

Most of the time, I hear people use these words to describe the same thing. A salon software. 

You may also be familiar with salon marketplaces. In fact, Fresha and Vagaro, which are listed here, are two examples of this. But there are many more. You may have heard of Mindbody, Styleseat, or Treatwell just to name some. And there are many local salon marketplaces out there.

A marketplace is an online portal where clients can browse salons in their area and they would typically also offer salon software that connects to the marketplace.

The benefit of using a platform that also has a client marketplace is that you can get your salon featured on its client-facing platform to help you draw in new clients. You may however lose some control of your client data as your clients’ profiles are created with the marketplace vs. your salon.

What to Consider when Deciding on the Right Salon Software for Your Salon or Spa

There are many factors to consider when deciding on the right salon software for your salon or spa. You probably already have some “killer points” in mind that the software just needs to deliver on.

But to ensure you’re making an informed decision today, below are some important considerations that I want you to have in the back of your head.

Supported Countries

Unfortunately, most salon software platforms today are local. A driving factor here would be that credit card payments are still managed in different ways in different countries. But also the way businesses are structured can vary from country to country.

A killer factor to watch out for is of course if your country is supported by the platform. I’m calling out supported countries under each system in the overview.

Flexibility vs. Simplicity

As I’ve been going over and reviewing a lot of platforms, I’ve found that there is always a balancing act between offering a lot of features and flexibility with ease of use.

If you want full control of branding or the ability to customize reports for your business, you’ll have to accept a bigger learning curve compared to if you’re using something that is more predefined and locked down.

I can argue benefits and limitations with both approaches but ultimately you must decide how important it is for you to be able to control everything and if you are then ready to accept some more complexity with that.

In this list, I find Fresha and GlossGenius to be the most easy-to-use platforms even if that also means less flexibility if you go with them vs. the other options in the list.

Integrations

Is it important for you to be able to use specific accounting software (like Quickbooks) or an external e-mail marketing service? Then you want to pay attention to how well the system supports integrations with other platforms.

The platform in the list that supports integrations the best is Mangomint. With Mangomint you can integrate with virtually anything (that supports integrations) but you probably need a developer to help you set it up. Also Square has a rather long list of partner software that it is easy to integrate with. And Vagaro offers integration with some of the more popular tools used by salons.

Design

If you’re like me and care a lot about the look and feel of your brand, you want to consider how things look. After all, your clients will be interacting with your business through the system and you want to ensure that everything from the design of email templates to physical hardware offered by the platform is in line with the experience you want your salon or spa to deliver.

There are many old salon software platforms out there with interfaces that are really bad and remind you of the good old Windows 95 days. Some of them may offer good functionality but, given design is such an important factor for me, they have not made it to this shortlist.

All of the platforms listed here look good. Generally, I think Square has the nicest POS unit for the bigger salon, GlossGenius the coolest card reader, and Mangomint the nicest interface. But Fresha and Vagaro are not far behind and what looks good is also subjective so I wouldn’t make this a too big differentiator in this list of salon software.

Price

We cannot ignore the price. You’ll be paying for your software every month and how much you need to pay will of course influence your decision. And the pricing difference between the system listed here is broad.

You’ll see Fresha and Square offer subscription-free plans, Mangomint starting at $165/ month, Vagaro somewhere in between, and GlossGenius at a low fixed fee.

What’s important to consider when looking at the price is your number of staff, other fees that are separate from the subscription (like card transactions and add-ons), and the features and customers service support you get at the subscription price.

I believe all tools listed here will give you good value for money (or they wouldn’t be here) even if the subscription fee will differ a lot. However, if I generalize, I do think all the features you get from Vagaro at their price level is exceptional. But I do encourage you to think this through using your specific business setup to see what makes the most sense for you.

Features & Functionality

Finally, you want to ensure that the specific features you want your software to support are there. And what they are will vary from business to business. This is why I’m going over and comparing the most common features offered by salon software in depth through the second half of this guide.

If you want to compare the platforms listed here, you can navigate to the specific feature you want to compare using the links below.

Vagaro vs. Fresha vs. Mangomint vs. GlossGenius vs. Square

So how should you think when deciding between the top 5 salon software listed in this post?

Vagaro is the most feature-rich platform salon and spa-specific software on this list. Despite offering a lot of business support, it’s offered at a very affordable price. This makes it a go-to platform for most salon businesses – big and small.

The most similar platform to Vagaro would be Square. Square also caters to both small and big businesses. And when you use Square Appointments together with all the other tools from Square you get a very complete business support tool for all areas of your business.

Fresha is a very good alternative to Vagaro and Square. Although Fresha does not offer the same richness in features as Vagaro or Square, they are constantly adding new features and are one of the more “aggressive” platforms on the market right now when it comes to the number of users of the platform as well as features. Naturally, the fact that Fresha is subscription-free and you’re only charged per appointment, makes it a particularly good alternative for the small growing business.

Then there is GlossGenius and Mangomint. Two platforms that are clearly positioned in the salon software market. Mangomint is for the larger salon that wants a smart and well-designed salon software that allows you to integrate with other systems. And GlossGenius is for the independent professional (or small team) that wants a beautiful looking, intelligent, platform without any technical challenges.

Naturally, as you look into the details of these platforms you’ll see other differences that may be important to you. Thus, if you’re still not sure which platform is right for you, I recommend you walk through the feature-by-feature comparison below to get into the weeds of the differences.

If you already have an idea of which platform you should go with, I recommend you read my specific review for the platform.

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