Erp Software For Retail

For a retailer, Erp (Enterprise Resource Planning) is not just a software or a tool. It is a whole system that keeps everything lined up together to provide information real-time, directly from each and every location of the business. But there are certain aspects of erp which we need to learn before we start using it.

In this guide, we review the aspects of Erp Software For Retail, benefits of erp in retail industry, erp software for supermarket, and how to develop a erp software.

Erp Software For Retail


Retail is a tough business. As a retailer, you have to keep your eye on the competition, and you need to keep up with trends in the market. You have to find new ways to make money, but that can be difficult when customers are demanding lower prices and more convenience at all times. Thankfully there is help available for retailers who want to stay competitive: ERP software for retail.

Omnichannel retail solutions

As a retailer, you need to provide an omni-channel shopping experience. To meet the needs of your customers today and tomorrow, you will need to offer them an integrated omnichannel retail solution that can not only handle their purchases in your physical stores but also on mobile devices, tablets and desktops. If a customer wants to buy from you using any channel or device they choose, then you must be able to provide them with a seamless shopping experience across all channels.

In addition to providing standardized systems for managing inventories and product information (including pricing), ERP software for retailers also helps companies manage their supply chain by integrating data from suppliers so that they can ensure product availability at all times.

Supply chain solutions

Supply chain solutions help retailers optimize their supply chain processes. These solutions can assist in the management of inventory, supply chain and logistics, which in turn will help you improve your operational efficiency and reduce costs.

With this solution deployed, you can rest assured that your customers will receive the best possible service.

Unified commerce solutions

Unified commerce solutions are used to streamline the process of selling products online and in-store. They are used to connect the different touch points of a business, including retail sites, ecommerce stores, and physical locations.

Unified commerce solutions can be used to improve customer experience by providing personalization across each of these channels. For example, if you’re looking for a new pair of shoes online but also want some help selecting them in person at your local store, unified commerce software can offer you recommendations based on previous purchases or browsing history along with real-time inventory updates so that shoppers can find what they need right away without having to visit multiple places for product research purposes.

Merchandising and personalization solutions

Merchandising and personalization solutions

  • Merchandising solutions include:
  • Product locating and classification tools, to help you organize your store and make it easy for customers to find the products they’re looking for.
  • Automated merchandising tools, which allow you to change your displays automatically in response to changing inventory levels or other factors such as weather.

Store operations solutions

Store operations solutions are software that help retailers manage their store operations. Here are some additional terms you should know:

  • Store Operations Software — this is a type of enterprise resource planning (ERP) software used by retailers to manage the day-to-day operations at their stores. It helps with POS, inventory management, store layout and design, employee scheduling, purchase order processing and more. Some popular examples include SAP Enterprise Resource Planning (ERP), Microsoft Dynamics Retail Management System (RMS), Oracle Retail Merchandising System (RMS) and Salesforce Commerce Cloud.
  • Omnichannel Retail — an omnichannel retail solution is designed to help you succeed in today’s digital age by connecting all aspects of your business together into one seamless customer experience across multiple channels such as mobile apps, desktop computers or even brick-and-mortar locations like pop up shops or temporary kiosks on street corners near busy intersections where traffic flows more freely than inside large shopping mall complexes where people tend not come just for fun anymore because there isn’t enough space between stores so it feels claustrophobic rather than relaxing which means no atmosphere at all but just boring concrete everywhere.”

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benefits of erp in retail industry

Enterprise Resource Planning (ERP) has become an inevitable requirement for the retail industry, regardless of the size of the business. ERP solutions have become crucial for brands to sustain and keep up with changing customer demands and increasing competition. ERP is a suite of customizable applications that enables retailers to integrate and manage all major operations smoothly, including handling multi-location stores, frequently moving stocks, pricing changes, discount offers on products, and much more. These operations could be lengthy and complicated if done manually; however, ERP software provides quick, simple, and reliable management solutions needed to run businesses more efficiently. The following are the top ten key benefits of ERP software in a retail business.

Top 10 Benefits of ERP Software in the Retail Industry

Every retail business relies on information that comes from inventory sales, purchases, and other subdivisions. Businesses need this information to be very relevant, accurate, and real-time, as it can help them make the right decisions at the right time. All the data gathered by the ERP system is stored in a single database, enables easy accessibility to the data, and helps retailers plan better to overcome different challenges. Moreover, this ERP software can pass on relevant information to sub-divisions to avoid any delay in critical operations.

2. Point-of-sale system data integration

Point-of-sale (POS) system is relatively new compared to traditional sales methods, but it has become increasingly vital in the retail industry. POS machines are a system that oversees the transactions happening in any retail outlet. A significant benefit of the POS machine is that it automatically feeds the transaction details into the system eliminating the need for extra effort and the risk of human errors.

ERP tools are now integrated with POS machines (both hardware and software), which is a big reason behind real-time data. In simple words, ERP takes advantage of POS machines one step further: all transactional data is reflected immediately in the retail outlets and the central ERP tool.

ERP systems help save costs and reduce employee repetitiveness while increasing efficiency. ERP software also allows retailers to manage human resources. ERP makes it easier for employees to rectify their daily operations and avoids repetitive tasks. As a result, it enhances the operational efficiency of employees to achieve the goals on time, thereby generating more revenue for the company. The ERP system is a convenient tool for officials as it helps them assign new tasks, track goals, and many more.

Every retail business strives to treat shoppers better to ensure maximum customer satisfaction. Satisfying the customer’s needs and requirements increases the company’s brand value and keeps them returning to the stores when they are ready to make new purchases. ERP system allows retail enterprises to store the customer’s purchase history so that retailers can understand their customer’s interests and maintain stock accordingly. Retailers can also use purchase history information to create coupons or deals to increase their sales within a given time frame

Inventory management plays a crucial role in improving retail profit margins. The retail industry primarily consists of fast-moving consumer goods (FMCG). The demand for these products can fluctuate daily. Having out-of-stock inventory or excess stock would probably lead to severe financial losses. To avoid these disasters, retail industries have started integrating ERP software to track inventory movements and alert employees in case of shortages. In addition, it can also assess the previous consumption trends and customer interests to forecast a rise or fall in demand.

6. E-commerce data integration

In today’s retail sector, no one can doubt the value of e-commerce. Some may argue that e-commerce has become the face of the retail industry. In either case, e-commerce is critical for retail; that’s why many ERP software packages now provide e-commerce integration. Ecommerce integration, like point-of-sale devices, gives the ERP tool real-time transaction data. This information can then be used to control inventory, forecast demand, etc.

Predictive analytics working with modern ERP systems to provide retailers insights into their real-time operations such as inventory management and omnichannel order fulfillment.

After all, sales and revenue are the essential attributes of any retail business at the end of the day. All changes implemented in the retail industry aim to increase sales to drive additional profits. ERP systems also help organizations identify crucial products in maintaining revenues. Once businesses can identify such products, they can ensure stock availability to grab maximum sales.

8. Integrating Multiple Channels

Retailers often need multiple channels to keep all operations running smoothly in their stores. An ERP system integrates all retail channels into a single platform, allowing departments to share information in real-time. One department no longer needs to inform another department every time there is an update. Employees have access to the data whenever they need it. This modern ERP solution allows businesses to communicate more efficiently.

9. Enhance Operational Efficiency

Retail ERP software enables businesses to capture, store, and manage information through an automated system to organize and simplify daily operations and reduce the tedious manual efforts required to perform repetitive activities. The solution helps companies increase efficiency to ensure targets are met on time, resulting in lower operating expenses.

10. Effortless Pricing and Discount Management

The nature of retail business requires a dynamic pricing system. However, keeping track of it manually is quite a time-consuming task. So, you need a robust ERP solution that can automate the process of recording the price of products and discounts available on them, thus making the process flexible and effortless.


It would not be an exaggeration to say that using an ERP system is inevitable to sustain the fierce competition today. The application includes features that can improve the operational capabilities of a retail business, bringing an edge over the competitors.

ChainDrive ERP software suite has the built-in capacity to address fashion, apparel, and footwear companies’ fundamental needs in core management, planning, design and product development, sourcing, manufacturing, logistics, and sales functions. These end-to-end capabilities enable brands to efficiently manage the entire concept-to-consumer process for improved speed to market and enhanced competitiveness.

Request a free demo to see how ERP software facilitates the flow of retail processes and helps bring real-time visibility to the retail business, enabling success in a competitive environment.

erp software for supermarket

A supermarket is a marketplace with strict competition in its nature. High turnover rates and low margin makes every sale count. Usually, supermarkets use a supermarket system or retail system that can manage every transaction more easily. Supermarkets are one type of retail business. A retail business sells goods or services to consumers in retail amounts for personal consumption and not resale. So management requires an ERP Retail System for Supermarkets to help them centralize information and increase efficiency and sales. The supermarket system offers convenient accessibility to improve the effectiveness of the store.

Using retail software can help you maintain stock availability and employee productivity. It can also manage consumers and finances. This system can also manage inventory and warehousing, retain customers, and provide accurate sales records from each location in minutes. Before choosing a system for your supermarket, you can download the ERP Retail software pricing scheme from HashMicro. Read the article below to learn more about how can retailers benefit from retail software.

1. Reliable business information

Business information can be retrieved from various subdivisions such as inventory, sales, purchases, and other business processes. Real-time, accurate, and relevant information is the key for the management to make business decisions quicker.

This is because the best ERP system from HashMicro comprises integrated applications that make it easier to plan and control. Every data stored in the centralized database helps the management to face competition or change in demand flexibly.

2. ERP retail system for better stock supermarkets management

A cloud-based ERP system is capable of providing information in detail about product availability and when to restock. One of the tools that are very practical for the supermarket is inventory system forecasting. This tool analyzes past sales trends and provides product amount estimation that the store needs to stock. In this way, supermarkets can always fulfill customers’ demands optimally.

3. Effective inventory purchase

With a purchasing system that is integrated with the inventory system, the system will display an automated alert if the stock level is low.

Moreover, purchasing management is much easier with approval matrices. Purchasing staff does not have to wait too long for the manager to approve the purchase requests. So, the manager will have their dashboard containing the purchase requests to approve and proceed with it within the same platform.

4. Fast transaction process

An ERP Retail business for supermarkets includes a POS system that can record every transaction automatically. This system also helps the employee and reduces human error.

It makes the transaction process quicker, reduces customer waiting time, and provides data in real-time. Therefore, This data goes directly to the centralized database and the management can use it to monitor the performance of the supermarket.

5. Centralized customer management

ERP system also enables you to optimize customer relationship management and face any difficulty regarding acquiring recent customers.

As mentioned before, the ERP Retail business system is capable to record customers’ purchase history. Not only that the system can analyze the trend, but it also provides the material to create personalized marketing campaigns.

6. Easy price and discount calculation

The supermarket is one of the businesses with dynamic pricing. So, that is why effective pricing management is a must, especially for a supermarket that sells a wide variety of products.

Luckily, the ERP system which is integrated with loyalty program software can automates the pricing management and stores its pricing history along with its discounts if any. The process of calculating it in the cash register/POS system is also detailed and complete.

7. Integrated ERP System for Retail Business

A supermarket needs multiple channels for the staff to use simultaneously so that they can ensure that the business runs effectively. An ERP Retail business system integrates all these channels so that every department can share data and information easily.

The staff doesn’t have to create memos or send reports manually anymore because all updates are available in the system. In other words, they can access the data at any time and it will significantly improve communication.

how to develop a erp software

Growing companies eventually reach a point where Excel spreadsheets no longer serve the purpose for their business. That’s when Enterprise Resource Planning (ERP) software comes in. ERP systems have established their dominance in the field of software solutions for business.

These systems collect and organize key business information and help organizations run efficient operations, even when they are expanding. Most business professionals may have heard the term ERP, but they might not be aware of what this software can do for their teams.

In this guide, we’ll explain exactly what an ERP system is, how to build an ERP system, and what it can do for your organization. So, without further ado, let’s get started!

What is Enterprise Resource Planning (ERP)?

Enterprise Resource Planning or ERP refers to a type of software that helps organizations manage day-to-day business processes from one place. It can include activities such as inventory management, logistics management, accounting, healthcare and more.

The primary goal of an ERP system is to optimize and automate the processes to boost operational efficiency and company profitability.

Modern ERP systems use the latest technologies such as machine learning and artificial intelligence to provide intelligence, visibility, and efficiency across every business unit.

Now that we have defined what an ERP system is, let’s have a look at a few interesting statistics indicating the growing popularity of ERP systems.

Enterprise Resource Planning Market Overview

As per the statistics, more than 53% of businesses believe ERP is one of the priority sectors for investments. The top most important reasons to implement an ERP are increasing efficiency (35%) followed by cost advantage (29%).

Another report by Allied Market Research indicates that the global ERP market will grow at a CAGR of 9.8% from 2020-2026 to hit a market value of over USD 86 billion by 2027. The key factors impacting the growth of the ERP market are the need for operational efficiency, the surge in adoption of cloud & mobile apps in enterprise digital transformation, and an increase in demand for data-driven decision-making.

Why does ERP matter to your organization?

Organizations employ ERP systems for various reasons, such as expanding business, reducing costs, and improving operations. It also helps in legacy system modernization also empowers businesses to be adaptive to customer needs and enhance the customer experience.

Here are a few key benefits of the ERP system that contribute to your organization’s overall success:

Improved productivity: ERP automates routine manual tasks and processes. This helps your business save a lot of time and remove instances of duplication, error, and rework. As a result, employees perform better and complete more tasks in less time. Also, integrating ERP systems allows your employees to spend less time on repetitive work and more on those tasks that generate revenue for your business.

Better collaboration: The unified system that contains all business-related data improves cooperation between enterprise branches or departments. ERP software reduces communication delays across the whole company. This is beneficial if your organization has a distributed network of affiliates in several states or even in different continents.

Faster decision making: ERP provides a real-time view of data, with easy-to-use reporting and analysis that empowers intelligent decision making. For example, with an ERP system, you can see which workflows are efficient and which ones are losing you money.

Better customer service: Another major benefit of ERP is that it helps in offering better customer services. A centralized data storage provides all necessary information on sales and clientele. This makes it easier for sales managers and customer support staff to communicate with clients and reduce delays in offering services to customers.

ERP also helps in faster access to customer histories. This, in turn, adds to other benefits such as accurately analyzing data on customer behavior patterns and more precise predictions of demand that must be satisfied accordingly and in proper time.

Built-in compliance: It’s important that your business maintains regulatory compliance. One of the most powerful advantages of ERP systems is that they help keep track of industry regulations and changes in compliance. This allows businesses to stay ahead and in compliance with guidelines, relevant laws, and specifications.

Scalability and flexibility: Another important benefit of ERP software is that it allows adjusting its scale according to current needs and situations. An ERP system easily adapts to the expansion or reduction of the company on every level. ERP systems can easily handle changes such as production increase, inventory extension, the addition of new functions, services, or users. In short, it helps in enterprise digital transformation.

Better availability of information: Advanced ERP systems enable the effective and centralized collection, processing, and storage of information on the product, sales, or customers. Thus, a single data system is used instead of multiple databases that require regular checks and synchronization to remove duplicate or obsolete information.

The increased quality of internal data of all kinds leads to further performance optimization on all levels of the enterprise. Particularly, supply chain and inventory management are the activities that benefit the most from ERP implementation.

Enhanced reports: ERP software leads to reduced paperwork and improved communication among departments. It helps in the quick and easy submission of all kinds of reports such as financial, customer behavior, technical maintenance, etc.

Features of ERP software

There are a few prominent features that make ERP software stand out from other types of software. These include:

Common database: ERP systems’ advantages stem from a common database that allows organizations to centralize different departments’ information. This data from a single source eliminates the need to merge separate databases manually. A common database enables a cross-functional and consistent view of the company.

Automation: Another feature of ERP software is the ability to automate repetitive tasks like invoice, payroll, and order processing. This reduces duplicative data entry and manual work, thereby saving time and reducing errors.

Automation allows your staff to focus on value-added work that takes advantage of their special knowledge and skills.

Consistent UI/UX: Everyone uses the same user interface (UI) and has the same user experience (UI) with an ERP across different roles and departments. Modules for HR, finance, and inventory management have the same look and feel. This increases the software’s adoption rate and makes it easier for staff to move between departments.

A consistent UX and UI increases efficiency because users can quickly find and understand information from all corners of the business.

Data analysis: With every area of your business working under a unified ERP software, data on day-to-day operations can be shared across multiple departments and entities. It also allows getting real-time feedback to make better decisions. Through data analysis, you can uncover areas that are performing exceptionally well and those failing to meet expectations. You can then analyze problems and take immediate action to resolve them.

Integration: ERP integration is where ERP software is connected with other applications or systems to share data across these systems to improve insights as well as productivity. ERP systems have the ability to communicate with every application in the same ecosystem or with other existing business software.

ERP integration is beneficial for companies that have a variety of departments that need to connect with each other to avoid data duplication or repetitive orders.

Financial management: Financial management modules help businesses to make better spending decisions, manage assets, and create accurate financial reports. Any financial information that is needed to monitor and maintain the business is accessible on a single tick in the finance module.

Customer relationship management (CRM): The CRM module provides an integrated toolset for managing customer data and tracking customer interactions.

CRM capabilities give an integrated view of your prospects and customers, allowing you to get the most out of sales, marketing, and customer service efforts. A CRM module within an ERP software can lead to more effective identification of new prospects, reduce the time involved with managing customer information, and assist with customer upselling. Learn how to successfully implement a CRM system.

Human Resources (HR): The Human Resource module automates tasks involving the people in your organization, such as recruitment and boosting employee productivity. HR features in ERP software allow managers to better allocate employee time and resources.

Human Resource module also encompasses payroll capabilities, which offer functionalities for all employee payment tasks such as payment processing and application of deductions.

Supply chain management: A supply chain management module within an ERP software helps manufacturers, logistic providers, retailers, and distributors manage the flow of goods and services as efficiently as possible.

SCM features can handle everything from beginning to end, including planning, controlling, and executing supply chain processes.

How does an ERP system work?

ERP systems work using a defined, standard data structure. The information available by one department is immediately available to authorized users across the organization. This uniform structure helps everybody to stay on the same page.

For instance, when the shipment takes place for the last item in stock, the information must be recorded by the inventory management and sent to relevant departments so that the inventory can be replenished. The sales team also needs to be informed so that it doesn’t make promises that it can’t deliver.

ERP systems can be a boon when a company has modules for each major business function. This ensures timely and accurate data entry.

What are the different types of ERP systems?

Modern ERP systems are deployed in a variety of ways – in a public or private cloud, on-premise, or in various hybrid scenarios. Here are some of the exceptional benefits of each to help you identify the best ERP deployment option for your business.

On-premise ERP: On-premise ERP allows you to control everything. This is the ERP solution you need to be in total control of your ERP system’s security. However, implementing this type of ERP would require you to have dedicated IT resources on your premises to handle application and server maintenance.

On-premise ERP comes with several advantages including:

Cloud-based ERP: Often referred to as Software as a Service (SaaS), cloud-based ERP is managed by a third-party provider. The flexible design allows your staff to surf and store any data via any gadget.

This ERP system comes with several advantages like you don’t need to make a substantial initial investment to get the system. You also don’t require any specialized skills to implement it.

Hybrid ERP: For companies that want benefits of both (on-premise and cloud-based ERP) to meet their business needs, there is the hybrid cloud ERP model. Under this model, you can use the expertise of ERP vendors without the need to allow them to access all your information. This is also referred to as two-tier ERP.

Open-source ERP: Open-source ERP is an inexpensive and sometimes free alternative that’s suitable for some organizations. Many open-source ERP providers offer businesses to download free software and charge a low annual fee only if the customer wants cloud access.

But using this ERP will mean that your business will get minimal support from the provider, and system improvements and configuration tend to fall on you.

Now that we have seen the different types of ERP systems, let’s see if your business is ready to implement an ERP system.

Is your organization ready for an ERP system?

Most businesses initially use a variety of simple, standalone tools such as Excel spreadsheets to manage different processes. Here are a few signs that suggest you’ve outgrown them and need a modern ERP system.

You have many unanswered business questions: If you don’t have answers to important questions related to your business such as revenue and number of product returns, then it’s time to implement an ERP system in your business. This will help give access to metrics and KPIs to keep track of important activities of your business.

You’re spending more time on managing daily activities: If it’s taking longer to manage basic activities like closing the books, then too many disparate applications may be to blame. With ERP systems, solutions and data can be integrated into one system with a common interface. This makes it easy for departments to communicate and do their jobs more efficiently.

You’re missing out on fast-moving opportunities: If you’re missing out on new opportunities, well, it’s a warning sign for your business. Modern ERP systems use advanced technologies like predictive analytics and machine learning that help identify and capitalize on new profitable ventures.

You have manual processes: If your staff is spending too much time on manual processes, there are chances of error and duplicate entries. This, in turn, hampers the growth of your organization. Therefore, automating tasks with the help of ERP systems can increase the efficiency and productivity of your organization.

Factors to consider for successful ERP implementation

If you are looking for organizational growth, the best way is to decide what you want your ERP system to do before even starting the installation. Consider the following key factors that will lead you to a successful ERP implementation.

Management support: Implementation of an ERP system is going to impact how your company operates by updating business processes and changing systems. Apart from IT, senior and mid-level managers should also be involved in the ERP project, from inception to completion. This gives the project the proper visibility across the organization and shows the staff the importance of the project.

Employee involvement: Your ERP implementation team should comprise the best employees across your organization. These people know the inside out of your business. They can also be entrusted with critical decision-making responsibilities and authority.

Project scope: Define your project scope from a position of knowledge, fully detailing what the project is going to include. Your project scope helps you understand the requirements of the project and the resources that need to be deployed.

Budget: Organizations must create a proper budget to include all costs for the implementation, such as software, hardware, and staff resources. Make sure to keep tight control over the costs and create a good estimate of your implementation costs. Also, think about what expenses you will need to account for post-installation.

Mobile-friendly ERP: Your ERP system should be accessible via mobile devices. This means the display needs to be mobile responsive and easy to navigate on the reduced screen size.

Proactive change management: The ERP project will result in changes in the system, process, and organization. So, it is important to take enough time to train people on new systems and processes. To make end-user training easier and successful, it should preferably start before the implementation begins. Top management must be fully committed to incorporating the training cost as part of the ERP budget.

Experienced development partner:

Choose an ERP development company that is experienced in implementing ERP systems and selling them. You must find a provider with experience in installing ERP systems for a business like yours. Ask about their experience with similar industries, company sizes, and the number and types of departments involved.

How we built an ERP solution for the world’s largest furniture retailer – IKEA

As a leading software development company, we have developed many scalable ERP solutions based on our users’ requirements. Our aim is to help businesses optimize their processes and enable easy scalability with our ERP solutions.

We recently developed an ERP solution for IKEA, one of the world’s largest furniture companies. The powerful ERP solution helps walk-in customers go through the store’s product catalogs right from the in-store tablet panel.

We aimed to create a two-fold solution with our Enterprise software development for IKEA that helps IKEA give customers an in-store catalog solution and use their personal information as a promotional tool.

The result? Our dedicated efforts led to the creation of a solution that is today getting expanded to the 7+ IKEA stores in the UAE. The retail outlet touts the solution as the biggest source of ROI measurement.

How to build an ERP system from scratch?

Building an ERP from scratch can prove beneficial for many companies. It can save a lot of money and improve productivity in the long run. So, let’s find out how to build an ERP system step-by-step.

Define the company’s goal and requirements: It’s important to define the goals and requirements of your company to get a useful and quality product. You can communicate with employees from different departments to understand their problems and figure out how to solve them using the ERP system. A quality ERP system should be able to manage data flows of different activities and automate routine processes.

Design is an important part of any project. When talking about the ERP system, UI and UX should be user-friendly. If it’s your first experience with enterprise resource planning software, explore the typical components of ERP systems other industry players are using.

If possible, prepare a blueprint describing how your ERP system would be designed. This will help aggregate all needed features and information for departments.

Consider tech stack: To build an effective resource planning software, you should pick the right technology for developers. The tech stack depends on the platform you choose. So, if you want to create an ERP platform for desktops, developers will use Swift or Objective-C (macOS) or C++ or C# (Windows).

For the web version, software engineers typically use JavaScript, Bootstrap, Angular, and Node.js.

In case you have doubts about picking the right technology stack, you can talk to a reputable software development company. The experts can help you choose the right tech stack for your ERP software.

Integrate ERP modules: When developing an ERP system, it’s common to use various third-party integrations. Services like G Suite and Office 365 can be integrated by developers into the ERP system. Software engineers make use of different APIs from third-party services to access the data and display it into the ERP software.

Choose the right partner: Choosing a trusted enterprise software development service is an important stage of building an ERP system. The right software development partner takes your vision into account, makes decisions, and implements required functions on your behalf. Additionally, a trusted partner increases your business value and helps you to scale your business.

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