Dental Clinic Management Software

Dental software can help you run your practice efficiently and effectively. It can significantly reduce the time and effort required for common tasks such as scheduling appointments and managing patient records. The cost of dental software is often higher than other types of medical-practice management software, but this investment is worth it because it will pay off in the long term.

In this guide, we review the aspects of Dental Clinic Management Software, What is a dental practice management software, How do I manage my dental practice, and What softwares do dental offices use?

Dental Clinic Management Software

Dental software is a set of applications that manages the clinical, administrative and business tasks for dental offices. It includes modules for patient management, billing and claims processing, practice management and e-commerce solutions. Dental software helps practitioners manage the day-to-day operations of their practice including scheduling appointments, managing inventory and financial transactions such as insurance payments received from patients or third parties such as insurance companies. There are two types of dental software: cloud-based solutions which can be accessed anywhere on any device with an internet connection; or on-premise solutions which must be installed on site at your office location(s).

Dental software covers the management of clinical and business tasks for a dental office. Both cloud-based and on-premise solutions exist and can be used for multiple purposes.

Dental software covers the management of clinical and business tasks for a dental office. Both cloud-based and on-premise solutions exist and can be used for multiple purposes.

Clinical Tasks:

  • Scheduling appointments
  • Managing patient records
  • Generating invoices and statements to insurance companies or individuals, including insurance claims processing
  • Creating treatment plans, treatment reports, preventive care plans etc., reporting to state licensing boards as required by law (such as in California)

Common applications include front-office management, patient records management, and reporting. Some products have additional applications, such as scheduling, inventory management, and medical imaging and image editing.

Common applications include front-office management, patient records management, and reporting. Some products have additional applications, such as scheduling, inventory management, and medical imaging and image editing.

Front-office management is the process of managing the front desk of a dental clinic. The application may include features such as:

  • Patient registration
  • Appointment scheduling
  • Prepayment processing
  • Billing

The majority of dental software is available either as part of a suite or as individual modules that can be used together as part of an integrated platform.

The majority of dental software is available either as part of a suite or as individual modules that can be used together as part of an integrated platform.

The suite approach means you pay one price and get access to all the core components, while individual modules are less expensive but require you to buy them all separately if you want the full range of features.

Mobile capabilities are becoming increasingly common in dental software solutions. Most vendors provide mobile access to patient records and other features through a web browser. Some vendors also have dental software apps for iOS and Android devices that have limited capabilities compared to the vendor’s desktop platform.

Mobile capabilities are becoming increasingly common in dental software solutions. Most vendors provide mobile access to patient records and other features through a web browser. Some vendors also have dental software apps for iOS and Android devices that have limited capabilities compared to the vendor’s desktop platform.

Mobile Apps

The mobile platform is typically not as powerful as the desktop version, but it can still be very useful if you need quick access to certain features or information. For example, you may find it helpful to be able to check on patient appointments when you’re away from the office instead of having to wait until you are back at your desk. Also, if you have a tablet device (like an iPad), then browsing through patient records might be easier than trying this on a small smartphone screen or computer monitor.

In addition to the cost of acquiring dental software licenses, users should account for maintenance costs (which typically include access to new releases or upgrades), training costs, and hardware or infrastructure costs. Make sure to discuss these components with potential vendors before purchasing a product.

Beyond the price of acquiring dental software licenses, users should account for maintenance costs (which typically include access to new releases or upgrades), training costs, and hardware or infrastructure costs. Make sure to discuss these components with potential vendors before purchasing a product.

Dental Software can help you run your practice efficiently

Dental software can help you manage patient records, finances, and workflow. It can track appointments and inventory. Dental software can even help you manage staff and payroll.

If you’re a dentist looking for a way to run your practice more efficiently or an existing dentist thinking about upgrading from paper charts to digital records, there’s no better time than now to find out how dental management software can help you make that happen.

What is a dental practice management software

Find the best dental office management software for your practice with our list of the 12 best programs on the market.

When you run a dental practice, you want to choose management software that will make your practice efficient and organized. There are many options out there, so it can be overwhelming as you try to decide which one is best for your practice.

That’s where we come in. We’ve put together a list of the 13 dental office management software options. All of them meet these criteria:

Let’s take a look at which ones are our top choices so you can pick the right one for your practice.

The Best Dental Office Management Software

Curve Dental is a web-based, or cloud-based, all-in-one dental practice management solution. It’s a favorite of many practices because it’s web-based, and can be used with any operating system on any computer. From scheduling to billing and imaging, Curve Dental does it all with ease.

Practice-Web has a wide variety of capabilities. There’s appointment scheduling, charting, e-billing, merchant card processing, automated appointment reminders, free text messaging, and more. It’s an all-in-one solution that allows your practice to go completely paperless. But, there is a big drawback. Practice-Web is only compatible with the Microsoft.NET platform (part of Windows 10, Windows 8, or Windows 7.) If your practice uses macOS or Linux, you won’t be able to use Practice-Web.

Dentrix Ascend is another cloud-based dental practice management software that provides administration duties, charting, imaging, as well as group practices. The software makes it easy to schedule and confirm appointments and track insurance plans. You can also run management reports to gather KPIs such as the number of patients seen and procedures performed.

Released in 2003, Denticon was the first cloud-based dental office management software. It is a reliable program suitable for practices of all sizes. It has business and clinical functionalities as well as modules for patient communication, records management, imaging/charting, treatment planning, claims management, and more.

Although Dovetail can be used on any device, it was designed for tablets. The sleek interface makes it easy to create and manage treatment plans and patient records, take notes and streamline your billing process. Since it’s cloud-based and designed to be used on mobile devices, you can take it anywhere.

Dentimax is a flexible, powerful dental practice management software solution. It can be installed on any Windows device or hosted in the cloud. It’s popular because it is designed to easily integrate with your existing imaging/charting systems. Dentimax provides complete practice management, X-ray sensor integration, and features for internal use such as employee time tracking.

iDental Soft is a cloud-based dental practice management software that allows you to take your office completely paperless. It’s compatible with any platform/operating system on any device. You can take advantage of prescription management, native imaging, eClaims, and treatment planning to a patient portal. It’s an all-in-one solution for all of your dental office management needs.

ACE Dental is a favorite because it’s easy to use and comes with many features. You can use take advantage of features such as patient and family ledgers, the ability to pre-block appointments, and a prescription writer. There is also a digital signature option, appointment email reminders, an employee time clock, and many more features. It’s a powerful program that can work for practices of all sizes.

Maxident is another web-based dental practice management system compatible with all operating systems. It allows you to run your practice from reception to the exam room, check-in to check-out. With features like electronic records, automated tasks, employee reminders, treatment planning, and the “never lose a patient” system, it’s sure to help you take your practice to the next level.

OpenDental offers users a variety of essential features like tooth charts, online patient forms, electronic prescriptions, and eServices to make patient communication more efficient. It is also interoperable with over 100 other dental software programs like Acteon, Dolphin, and PaySimple, making it easy to integrate into your practice. The software is hosted, not cloud-based, so it will need to be installed on each device you plan to use it on.

MOGO Cloud is cloud-based dental practice management software hosted by Microsoft. They offer all-in-one practice management without add-ons or extra fees for special capabilities. Features like a full imaging suite, customized or automatic eReminders, customizable forms, and eSignature make managing your practice easier than ever.

Dentisoft is a simple, easy-to-use web-based dental office management solution. While its features aren’t as robust as other practice management programs, it focuses on providing users with the most essential clinical and administrative features like patient information, messaging, and appointment requests. It easily integrates with other programs and apps like Dexis, Evasoft, and Tigerview so you can use it with your current software.

Move away from the complexities of using multiple software and manage everything you need through one modern cloud dental software. CareStack allows you to manage appointments, treatments, claims, payments, reporting, and more in one place. With your practice management simplified, you gain more time to focus on your staff, patients, and your life.

Comprehensive All-in-One Cloud Dental Software. The platform delivers comprehensive and cohesive, engaging patient experiences through the entire value chain of the care continuum. Our integrated all-in-one modules work together as part of a seamless experience, so you have one synergistic platform to tackle today’s challenging business environment.

Choosing the Best Dental Office Management Software is Just the First Step to Improving Your Practice

Your next step is contacting TheeDigital for your dental practice’s digital marketing. We’re an experienced digital agency, well-versed in what it takes to market dental offices. Contact our digital marketing experts today by calling 919-341-8901 or get your free site audit here!.

How do I manage my dental practice

You are in the market for a new dental practice management software. Your modern dental practice is currently utilizing out-of-date and inefficient software that is slow, glitches constantly and all of this makes posting payments a huge pain, plus they aren’t being posted in a timely manner.

You’re tired of fixing bugs and want to make a change that will optimize your practice management system.

As an outsourced dental billing company, our employees at Dental ClaimSupport work in most of the available software options among our many clients. We have seen a lot of different programs since we began helping dental offices in 2012.

Mastering a new dental software takes time, but our internal training staff is fully educated on the ins and outs of each software. We’re here to spread our knowledge to try to help you decide what dental practice management software you should purchase in order to improve your billing process.  

As a side note, we receive no monetary compensation from any of the software companies.  Dental ClaimSupport is recognized as a vendor for OpenDental.


In this article, we’ll be comparing the most popular dental management systems for general dentists in the industry:

The goal of this article is for you to gather more knowledge about each software in order to find the right fit for you and your practice. 

How do I choose the right dental management software?

There are a few factors to take into consideration when choosing dental software. The purpose of the software is to create and maintain an efficient and organized practice management system. Price is an obvious factor. You need software that will fit your budget, but considering this is a tool that will literally help get you paid, it’s certainly something to invest some money into. 

Beyond the budget, there are bigger things to consider.

Do I want cloud-based practice management software or server-based software?

Many practices are now considering the move to cloud-based practice management software. Cloud-based means you have the ability to access your software via the internet with just a  log-in. However, if your internet is down, or the software servers are down, so is your entire practice management system. This can cause a big halt in everything, including scheduling. 

The other type of software is server based. Server-based means you actually download the dental software using a server. Many consider this option more secure. On the other hand, server-based software may be more costly and require more  IT guidance for set-up. Depending on your staff, this is something to think about.

User experience is important when choosing a dental billing software

Any dental software these days can handle any size practice you may have. If you have multiple locations, there is a solution for each brand as well.

The features in each software are endless so it’s all about the user experience. Do you like the way it looks? Do you like the clinical chart, the digital imaging, the ledger, the patient chart, the patient communication, etc.?  Finding something that you like is the number one key to implementation.

Usually, a training program is an add-on when you purchase software, but we always recommend properly training your staff on new software.

It will reduce confusion and frustration in the long run. This is important to do even if your staff is considered “tech-savvy.” Invest in team training! 

What are the most popular dental billing software programs?

Let’s get into what we believe to be the best dental billing software programs. Keep in mind that these software programs are in no specific ranking or order.


OpenDental is one of the most popular dental software solutions for practices of all sizes. Their open-source software is very user-friendly and straightforward. This is a server-based software and its features include discount plans, electronic prescriptions, graphical tooth charts, custom reporting, and a web application for tutorials on each of these tools.

Scanning documents into OpenDental, such as Insurance Cards and Driver’s Licenses, is a pretty simple feature to use.

Training with OpenDental is easy with their Manual that you have access to 24/7. OpenDental’s current cost is $169 per month with a 12-month contract, according to their website. 

Multi-location dental practices can also use the “Clinics” version of OpenDental. Clinics version simply means that all locations are essentially linked to the same software. 

There are some cool advantages and features to a clinic’s version. From one location, you can view patient info and post insurance payments for ALL offices. You can also access every office’s appointment page. This can come in handy to fit in a patient at another location if your own office schedule is full. Basically, all office info across the dental company is shared and accessible. 

Some negative reviews we read on Capterra said that OpenDental does not let you edit the hours on your schedule and that only one section of the software can be opened at a time. 

In our opinion, however, the ease and speed of switching from screen to screen are seamless.

From one of our co-founders at Dental ClaimSupport, a recognized vendor of OpenDental, Davy Clay:

“Our practices began using OpenDental a

round 2010 and I fell in love immediately. For handling patient insurance and billing, the attention to detail in the insurance tabs and the ledger tabs made all the difference in the world to me. 

The ease (and speed) of posting insurance payments actually cut down the immense costs of having two people posting to be able to post $30-$40k per day to one person in just a few hours.

I highly recommend OpenDental to any practice, but especially to those with multiple providers who are being paid on production and/or collections because of the procedure line item posting and adjustments.”


Dentrix, a Henry Schein product, is another popular dental billing software that our billing experts use. It’s relatively easy to use as well but may require a trainer to come in to educate your staff on the software.

Dentrix is a server-based software, and we have seen that it is a little bit slower than something like OpenDental. This kind of software might be better suited for smaller practices with less information to input.

According to their website, Dentrix is currently around $139 per month with additional fees and support. Dentrix Enterprise can be utilized by multi-location practices using a clinical version as well.

After reading reviews of Dentrix on Capterra, we have noticed that some people thought it was a little pricey, and only compatible with Windows computers, which was frustrating for some. Another company-wide negative we hear is the software is typically slower than others, and combining insurances can be a big hassle. 

From one of our Account Executives at Dental ClaimSupport, Shannon Luttrell:

“Dentrix is pretty self-explanatory, the software gives you the ability to move through each screen easily. It is very user-friendly and extremely easy to post in. I love the bulk posting feature. I also enjoy the fact that I mostly use my keyboard shortcuts to navigate through the different screens.”


Created by Patterson Dental, Eaglesoft is a server-based software. Eaglesoft’s new product, Fuse, has recently been established to transition to the cloud from server-based technology. Eaglesoft includes features such as clinical charting, patient scheduling, billing/accounting, and periodontal templates. 

Eaglesoft’s features cover patient scheduling, insurance claim tracking, paperless charting, and digital image manipulation to enhance x-rays.

According to their website, Eaglesoft is currently around $349 per month including training and support programs. 

Some negative reviews on Capterra read that EagleSoft had many error messages that caused the software to be slow. Some also thought it was difficult software to learn and understand. Another company-wide negative we hear is you cannot edit a fee for a procedure in an open claim.

Editing the fee will close the claim automatically. This can be annoying and time-consuming if your fee schedules haven’t been updated and you are trying to correct fees in your system while posting insurance payments.

What softwares do dental offices use?

What is Dental Software?

Dental applications can be sorted by various function types – like scheduling, clinical, administration/management and patient communication – but most leading solutions combine these features to provide a comprehensive, integrated platform that handles all aspects of dentistry.

That said, the first and foremost task of dental management software is to streamline day-to-day activities for dental professionals and their clinics. With the aforementioned capabilities, these platforms ensure that businesses run smoothly and critical information is safely stored and easily accessible. They help clinics efficiently carry out patient, electronic dental health records and clinical management.

There are different types of dental management applications. There’s likely a solution on the market that will meet your business’s unique needs. Most dental management software systems are available as cloud-based and on-premise models. It is for you to decide which one is appropriate for your practice.

Deployment Methods

Let’s come to deployment. While you are making a decision on which solution you should buy, consider the type. Dental platforms use both cloud and on-premise deployment modes, each having its own set of pros and cons. While cloud deployment is the preferred trend in most business software nowadays, it’s still good to know why! Let’s see how cloud and on-premise compare with each other.


In on-premise systems, the host server is stored in-house, or at the practice. The host server runs the platform through computers on a facility’s local network. On-premise applications are ideal for small-range and mid-range dental practices that operate locally. The owner only requires purchasing a licensed copy of the product for the end-user. In this type of model, you are in complete command of the application’s security, availability and overall management.

However, there are several downsides to the on-premise model. Firstly, it requires expensive hardware, significant investment and lengthy installation hours. Furthermore, on-premise requires additional expenses for IT staff to ensure your data is kept safe at all times.


Cloud-based applications or software as a service (SaaS) are a much more viable option for dental practices. In a cloud setting, a third party hosts the software on their server, so there is no requirement for purchasing expensive hardware or managing any aspect of the product yourself. As the application runs on the provider’s servers, you shouldn’t have to worry about implementing additional security measures.

In addition, users can access it from any mobile and computer device with an internet connection. The cloud model can help dental professionals in a lot of ways. With data backup, security and maintenance all taken care of by the provider, doctors can go about their day without a worry in the world.


Now that you’ve decided on purchasing dental software, it is best that you learn to reap the return on investment. For that, you need to know the benefits provided by the management platform and how it will help you increase the efficiency of your practice. Without further ado, let’s get on with it.

Safe Storage for Patient Data

Dental software helps your staff create files of new and existing customers and keep their medical history logs. It assists you in staying in line with medical regulations that affirm the protection of patient data at all times. To that end, the products come with several integrated security measures. These measures not only keep patient data safe but also help a practice stay accountable for all circulated data.

Minimize Human Errors

Bid farewell to glaring errors creeping into billing and datasheets. With definite algorithms, dental software performs charting and reporting accurately without any errors in data input. Everything is done digitally and by the system with no human interference. Therefore, it reduces the chances of man-made errors in documents.

Reduce Patient no-shows

With dental practice applications in charge of scheduling, dentists can breathe a little easier. The system takes care of appointments and aligns new ones with the doctor’s schedules. This automated scheduling allows patients to browse open appointment times and reduces administrative burdens. Further, it also sends notifications to patients to keep them updated with upcoming doctor visits.

Industry Trends

As time progresses, more and more technological innovations are taking place. The influx of cloud-computing, mobile apps and telehealth services open doors of possibilities to advance the dental sector. Let’s take a look at some of the new trends in dental software.

Cloud-Based Dental Management Software

One of the trends that are gaining traction in dental technology is cloud-based practice management solutions. Low maintenance, subscription-based payment and remote access have made cloud-based systems a holy grail for dental practices worldwide. As dental clinics have specific tasks, modern software developers merge administrative, clinical and other functions into one solution.

In addition, cloud products are accessible easily through mobile devices, computers and tablets, making clinical data available anytime, anywhere. Aware of the need to remain updated on your practice’s happenings, application vendors provide more cloud-based systems to dental clinics.

Mobile Apps

Traditional dental care requires a much more seamless medium of communication in the digital age. With most practices going paperless, dental practitioners are adopting dental software with mobile app capability. These apps are efficiently run through smartphones, providing care professionals easy access to patients’ health information.

In addition, they streamline appointment booking and treatment plan processes. Dental apps are popular as they are easy to use, and patients can download them anytime on their mobile phones. Dental clinics and professionals can no longer turn a blind eye to mobile apps as they take care of entire medical workflows.


With the increase in telemedicine adoption, clinics are capable of delivering virtual medical services. Remote populations and elders are largely enjoying the benefits of telehealth systems. Teledentistry services are in place to help treat their dental problems at a distance. A relatively new field, teledentistry leverages communication technologies to set up remote appointments with dentists.

Software Comparison

Whether you own a small practice or a dental clinic, there are a myriad of dental management products available on the market. There are thousands of dental vendors providing applications, making choosing the right dental platform for your facility daunting. To that end, this guide caters to everything you need to know before purchasing a dental solution for your practice, including a software comparison.

We suggest you start contacting your peers and clinics that have already implemented the product and ask them the benefits and disadvantages. Head over to the vendor’s website and check the unbiased reviews of users already using the solution. Shortlist products and create a head-to-head listing of their prices, benefits and features side by side. This way, you will gain critical insights into what the product offers that align with your specific needs.

Following that, you need to check for platform compatibility. Ensuring that the new software is compatible with your existing systems is essential, especially if you want it to complement your current infrastructure rather than replace it. It is advisable to purchase an application that seamlessly embeds into the current workflow, as overhauling the existing systems will cost you a fortune.

Cost & Pricing Considerations

Software pricing is a lengthy and complicated affair. There are several factors you must consider before purchasing a solution. The growth of the dental application market doesn’t help either. According to a report by Statista, the dental practice management software market had amassed a revenue of $1.72 billion dollars in 2018 worldwide. Forecasts predict that it will increase to $4.3 billion dollars by 2027.

As the dental system market continues to grow at an alarming pace, new players enter the market every day with their unique offerings. Increasing options makes software pricing analysis a daunting task. Product prices vary depending on the deployment model: on-premise or the cloud. The cloud model is less costly upfront as a third-party provider hosts the server, and users can access it through an internet connection. It depends on which model fits your needs.

According to the same report, “Cloud-based dental practice management software segment is projected to grow at the fastest rate during the forecast period.” While on-premise models need license purchasing, users are adopting the cloud as they can pay the service fees on a subscription basis. Pay-as-you-go models reduce the initial costs necessary to acquire applications and simplify transitioning to new ones.

Another aspect to consider is asking contemporary clinics which are already using the platform. Ask them about the benefits and disadvantages of using the system and get a clear idea of its features and functionalities. Asking around will help you make an informed decision while choosing a solution. You also need to make sure that platforms are compatible with your existing dental products. That said, the best place to start asking is your industry contacts.

The Most Popular Dental Software

With meticulous research and careful consideration of trends, our efficient analysts have worked round the clock to shortlist the most popular dental software on the market. We hope this list answers all your questions and provides insight into selecting the best app for your facility. Let’s get into it.

A cloud-based dental practice management system, Solutionreach caters to any size practice. With state-of-the-art technology, it helps dentists and clinical staff stay in constant contact with patients throughout their care journeys. It provides attractive features such as appointment scheduling, patient access, reminders, patient education and practice marketing.

Not only this, but it also sends customized notifications to patients reminding them of upcoming appointments. The seamless process boosts patient satisfaction and helps a clinic provide an optimal patient experience that translates to more patients.

Snap of Solutionreach’s Messaging Feature.

Dentrix is a web-based platform that provides tools to improve dental practice management. Its features include e-prescriptions, electronic insurance claims, monthly business metrics, mobile computing and third-party integrations that help clinics improve patient care and their business outcomes for a clear breakdown of a patient’s dental health.

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