Best Crm For Travel Agency

If you are looking for the perfect travel agency software, then you’re in luck. We have created a list of our favorite CRM systems for travel agencies and put them in random order. This way you can find something that will work best for your business type.

In this guide, we review the Best Crm For Travel Agency, travel agency software for small business, zoho travel agency crm, and best free crm software for travel agents.

Best Crm For Travel Agency

Travel agencies are a great way to get the most out of your trip. It’s a way to make sure you don’t miss any important details and enjoy all your time there. With that being said, sometimes it can be hard knowing exactly what type of travel agency software will work best for you. That’s why we have compiled this list of our favorite CRM systems for travel agencies!

OrangeScape

OrangeScape is the perfect CRM for travel agencies of all sizes. It’s cloud-based, so you don’t have to worry about hardware or software purchases. It can be used by both large and small agencies alike—and it’s one of the best choices if you’re just starting out.

OrangeScape has many features that make it an excellent choice for new travel agencies:

  • A single login allows users to access all information in real time from anywhere they want
  • Cloud-based mobile app allows employees to work from anywhere at any time
  • An intuitive interface makes managing leads easy

World’s Anywhere

World’s Anywhere is a CRM application that helps businesses manage their clients, leads, projects and sales. It is designed for travel agencies and tour operators. The platform lets you plan your trips, manage them and follow up with your clients.

World’s Anywhere includes a built-in calendar that allows users to plan their trips and manage them efficiently. You can also create different types of projects such as business meetings or conferences using this app so that you can easily keep track of all the necessary information related to these events such as who will attend them etcetera

TourOperatorCRM

  • TourOperatorCRM offers a free trial, which is great for new users who are still getting the lay of the land.
  • This platform can be used by travel agents and tour operators alike.
  • TourOperatorCRM has a mobile app that you can download to your phone and use while on-the-go.
  • It also has a website, where you can access all of its features in one place (though some features are only available through the app). The site includes an extensive knowledge base with answers to common questions about using their product, as well as articles written by staff members about various aspects of running a travel agency or tour company (like social media marketing). There’s also an active forum where users interact with each other about topics like how to create engaging content for social media campaigns or how best to go about building relationships with clients once they’ve signed up as customers—all valuable information that you’ll want access to!

VersaCRM

VersaCRM is a solution for small and medium-sized travel agencies. It’s a cloud-based CRM solution that focuses on sales, marketing and customer support functions.

The platform offers mobile functionality to help you stay up-to-date with your business no matter where you are. VersaCRM also has built-in tools for reporting and analyzing data so you can make better decisions about how to grow your business.

Rezopia

Rezopia is a cloud-based CRM that’s web-based, mobile app, social media and collaboration-based. It’s an effective tool for travel agency professionals because it allows them to manage their customer information easily and effectively.

In addition to its versatility in terms of platform options, Rezopia offers several other features that can help your business grow:

  • Customer Relationship Management (CRM) – Build customer profiles and track customer communications all in one place with this feature. You can also set up automated reminders so you never forget important dates such as birthdays or anniversaries.
  • Marketing Automation – Use Q&A marketing automation on your site or through social media channels like Facebook Messenger to keep visitors engaged without having to invest time manually answering each question individually!

TripControl

TripControl is a cloud-based travel management system that streamlines the process of managing and booking travel for your company. It allows you to manage your employees’ travel, manage expenses, and track your travel budget.

TripControl also offers features like:

  • Easy expense reporting with multiple options for employee reimbursement
  • Integrated booking capabilities so you can book flights and hotels right in the system; no need to switch back and forth between TripControl and another vendor’s website or app
  • Automatic booking confirmation emails sent directly from TripControl

travel agency software for small business

Get the best Travel Agency Software For Small Businesses by the expert of FlightsLogic & transform travel agencies into successful travel businesses.

Who We Are

Flightslogic is an international travel technology and travel software company and we serve travel companies from 100+ countries across four continents. Flightslogic platform is powered by 200+ suppliers across flight, hotels, car, sightseeing, vacations and other ground services.

What We Do

We partner with our clients to provide strong distribution capabilities – B2B/B2C / B2B2C travel technology, automate travel business process, powerful back office system, flexible content management system and feature a unique standardization element.

Why Us

Flightslogic develop and enable access to extensive range of travel suppliers which includes all GDS, LCCs, 600,000+ Hotels, 200,000 Activities, 50000+ Car rental locations, Crusies, Eurail, Bus, Insurance and tours and travel experiences worldwide.

Let’s Discover

The World Together

One of the leading online booking engine providers EXCLUSIVELY for travel agencies. Our aim is to provide you with a fast and easy online access to the products your clients are asking for, wherever and whenever that may be.

Travel Agency Software For Small Business – Perfect Travel Solutions for Travel Agencies

FlightsLogic offers Travel Agency Software with a comprehensive feature set that can be customized to meet your specific requirements. Since it is cloud-based software, you can access it at any time and from any place.

What’s the Best Travel Agency Software for Travel Agencies?

FlightsLogic is a travel software development company that creates powerful travel-based travel agency software to help outbound and inbound tour operators, travel agencies, and online travel agencies manage bookings, package customization, itinerary creation, and quotation management to create a large portfolio of travel products such as hotels, flights, transfers, and activities to increase bookings.

FlightsLogic provides the industry’s most comprehensive travel agent booking system, with components such as flights, hotels, transfers, and more to assist you in creating unique travel products. The platform is simple to use and adaptable to any travel business, and it can be integrated with an online booking engine for travel agents.

FlightsLogic consolidates everything on a single cloud-based platform, allowing you to automate sales and manage your business from any location and on any device.

Sell your travel products online through multiple channels, manage your operations effectively with our extensive back-office automation module, and track the performance of your agency with detailed business reports.

FlightsLogic develops web-based Travel Agency Software For Small Business that allows travel agencies to optimize online booking while reducing administrative costs. Our advanced back-office automation module enables you to sell your travel products through multiple channels (B2C, B2B, and B2B2C) while effectively managing your operations.

Travel booking engines assist travel companies in enhancing their back-office and customer-facing responsibilities by streamlining business processes, increasing revenue streams, and improving customer satisfaction.

We offer Travel Agency Software For Small Business, which is a web-based travel booking solution that allows customers to find the best deals on travel products such as flights, hotels, transfers, and packages. The system supports the B2B, B2C & B2E as well as the white label module.

Our B2B travel agency platform helps travel agents and agencies grow their businesses by connecting them with other travel agents and allowing them to better serve their customers. This system, which includes GDSs, LLCs, and other travel inventory APIs, is essential for global business growth.

Our B2C travel agency software allows travel agents and agencies to directly provide the best deals to their clients by utilizing a white label module that allows the travel company to have a fully functional travel website with pre-integrated flight APIs, hotel suppliers, and other travel product suppliers.

We accomplish all the expectations required by every travel agency in their respective software. Our expert team has decades of proven record in the IT and travel software industries, and they actively work before releasing any product to the market. We also take great care in testing the software to ensure that there are no faults in our services!

How is Travel Agency Software helping travel agencies grow?

There are numerous advantages to using Travel Agency Software since it not only streamlines travel business operations but also increases sales and revenue through enhanced customer booking experiences.

A Travel Agency Software For Small Business enables travel companies to provide excellent customer service by enabling quick search response, tracked bookings, and simple payment platforms with multiple payment options.

Travel Agency Software is a popular travel software that manages and automates sales, bookings, operations, and finances for Travel Companies to manage their package customization, itinerary creation, and booking to create a large portfolio of travel products such as hotels, flights, transfers, and activities to increase bookings.

It can easily optimize online booking, inventory management, package customization, back-office management, itinerary creation, simplifying business leads, accounting, and other tasks to help travel agencies increase bookings and lower costs.

Travel Agency Software For Small Business aids travel agents in managing business processes to improve client travel processes and reduce operational costs while increasing business profitability.

Travel agency software manages sales, booking, support, management, follow-ups, and finance for tour operators, travel agents, online travel agencies, and travel management companies.

Travel agency software is an advanced tool that focuses on simplifying complex travel business processes. It improves their efficiency and saves automated complex tasks such as CRM management, Accounts & Finance management, Supplier management (B2B Solution), Business promotion, HR management, and so on.

Travel Agency software is a travel software that assists Travel Companies in managing a diverse portfolio of travel products such as hotels, flights, transfers, and activities with various supplier connectivity, package customization, quotes, itineraries, payment integration, marketing, and finances to help boost bookings and turn your business into a success.

Travel agencies use travel agency software to process flight bookings, hotel bookings, car bookings, transfer bookings, sightseeing bookings, and a variety of other hospitality-related technologies. Best travel agency applications support B2C, B2B, B2B2B, B2B2C, and white-label modules for all types of clients.

It can easily simplify online booking, inventory management, package customization, back-office management, itinerary creation, simplifying business leads, accounting, and other functions to help travel agencies increase bookings and lower costs.

Travel Agency Software enables travel agents and travel agencies to organize travel processes and reduce operational costs, increase market leads, and maximize profits by enabling booking, travel package customization, travel itinerary creation, payment integration, and invoice management.

Many travel companies use travel agency booking software to gain access to various supplier connections, as well as insights into market data and travel business sales flow that help travel agents and online travel agencies (OTA).

Aside from connectivity with global travel inventory suppliers with their own negotiated contracts, such as GDS and consolidators for flights (Amadeus, Galileo, Worldspan, and Mystifly), hotels (such as GTA, HotelBeds, Miki, Travco, Tourico, Hotelspro, and so on), car rentals, and so on, the online travel agency software solution must return quick results, offer additional flexibility, and be extremely secure.

How Travel Agency Software can bring massive success to the travel business?

FlightsLogic is a leading software development company that specializes in travel agency software development. Our web-based Travel Technology Software helps travel agencies increase online bookings while lowering administrative costs.

It is completely game-changing software for growing your business in the travel industry; it is truly scalable and also simple to use. A unique aspect of our solution is that we also offer Travel APIs that allow travel agencies to get live data from various suppliers.

The travel agent software developed by our team remarkably helps travel companies in achieving their goals. It ensures price effectiveness, faster transaction times, transaction accuracy, etc.

As we have worked with top-notch agencies in tourism and hospitality, we share valuable insights and incorporate them while creating exclusive products of Travel Software for you.

It is important to note that each software product is technically advanced and can be tailored to your specific business requirements.

Our travel agency booking software is accessible via several channels, including B2B, B2C, and B2B2C. As a travel agent, tour operator, or tour management company, you can efficiently manage your operations through additional capabilities and back-office schedules. The software is fully modular, powerful, and scalable.

Power up your business with our Travel Agency Software

If you want to start an online travel business, you’ve come to the right place since the FlightsLogic team has over a decade of travel technology experience. Our travel technology portal benefits your business in every aspect.

FlightsLogic is a leading travel technology provider that provides the best Travel Technology Solutions with a wide range of services at a low cost. Our team’s experience in Travel Technology and IT enables us to create high-quality software that can meet all Travel Technology Solution requirements.

For Tour & Travel Industries, DMCs, and TMCs, we provide B2B Booking Portal, B2C Booking Portal, API Integration, White Label Solution, and Mobile App Development. Our expert team provides you with the best solution.

FlightsLogic, a leading provider of travel agency software, develops cutting-edge software for travel agencies. We simplify your business with a wide range of efficient software solutions that are suitable for any need.

As a travel software company, we can help you set up an OTA. Our travel agency booking system is designed to be responsive on all major platforms, including desktops, laptops, tablets, and mobile phones.

We also provide you with the option of selecting a payment gateway in our Travel Agency Software, as well as a customizable administrator dashboard. With our software, we have opened the door to numerous opportunities that will ensure your travel agency receives more leads and potential conversions.

We accomplish all the expectations required by every travel agency in their respective software. Our exceptional team of experts has decades of combined experience in the IT and travel software industries, and they work tirelessly before releasing any product to the market. We also take great care in testing the software to ensure that there are no flaws in our services!

How FlightsLogic can help add value along every step of the business traveler’s journey?

FlightsLogic is a travel portal development company focused on providing adaptable, user-friendly Travel Agency Software with the most up-to-date features at competitive prices to customers, travel agents, and tour operators.

FlightsLogic develops a web-based Travel Agency Booking System to help travel agencies optimize their online booking while reducing administrative costs. Our advanced back-office automation module enables you to sell your travel products through multiple channels (B2C, B2B, and B2B2C) while effectively managing your operations.

For travel agents and businesses of all sizes, we offer a complete online travel agency booking system. Drive revenue by allowing customers to take advantage of special deals, promotion codes, and the ability to book multiple customers at once.

With specialized online travel agency booking software, you can manage your travel agency’s day-to-day operations more efficiently. Through our expertise, technical expertise, global presence, and web-based solutions, we can allow you to maximize your business, boost productivity, and outperform the competition.

Add features for efficiently managing bookings and automating fulfillment, and your business will be able to fulfill and grow. With simplified financial management, MI reporting, and detailed business rules, you will be able to take direct control and increase revenue.

As a result, automating the booking process can help the business grow successfully and increase profits through increased sales.

FlightsLogic serves as a one-stop shop for all of your online travel requirements. We rely on travel companies because our diverse portfolio of travel technology solutions gives them a competitive edge.

As the world leader in business travel technology, we aid you in providing more value at every step of the process. We provide the most cost-effective omnichannel travel management solutions to help you manage and improve the consistency of your travel programs.

FlightsLogic can help you to manage inventory, group travel, customers, and travel agents, as well as fully automate the selling process, enhance service orders, manage accounts, and provide detailed insights into your business travel.

Our detailed suite of software applications is developed to serve the needs of any travel agency, regardless of size, business model, or market. FlightsLogic provides businesses with reliable, efficient, and cost-effective travel software solutions.

FlightsLogic creates the best travel technology modules supported by cutting-edge travel technology to assist travel agencies in automating travel processes and allowing customers to book hotels, flights, tours, and transfers online to maximize bookings and revenues.

zoho travel agency crm

Travel CRM software manages the travel business of companies by fostering improved customer relations and creating strong sales/retention records. Customers are the backbone of any business, and the same applies to travel agencies and travel consultants.

With the use of right technologies, travel companies can go an extra mile to keep customers happy. Customer retention can be improved significantly with the help of CRM systems for travel agencies.

What is CRM in Travel Industry?

Travel CRM or travel management software is meant for streamlining operations of travel and tour agencies. Tour operators and agents use the software for automating their daily activities.

Travel CRM effectively organizes business processes for travel agencies. It also allows customers to take advantage of fast travel services.

Travel CRM software is useful at every stage, right from the lead management to follow-ups, sales funnel management & closure. It also provides detailed reports for an in-depth business view.

What Does Travel CRM Software Do?

Travel agency CRM is meant for handling back office functioning of a travel agency such as managing stocks, creating real time data, preparing economic reports, managing marketing campaigns and facilitating closure.

The software leads towards automation of daily processes at a travel company. It’s an important tool to increase your sales and expand the customer base with streamlined customer relationship management.

What is the Best CRM for Travel Industry?

CRM software smoothens the business activities of travel companies to increase customer retention and improve sales. The automation of sales, marketing, customer interaction and such processes lead to efficient streamlining of businesses.

Let us explore the eleven best Travel CRM software that help manage business operations of travel agencies:

DeBox Global Travel CRM

DeBox is a popular travel CRM software that is widely used by individual travel agents and firms with query and quotation management. The software helps manage both B2C and corporate clients with personalized travel itinerary and rate sheets.

DeBox travel CRM software further helps with invoice creation, document management and complaint management.

It helps track queries from different mediums and define their priority and the turnaround time.

You can deploy DeBox for generating multiple types of invoices by including relevant taxes.

Use DeBox for tracking payments, setting payment reminders and calculating the auto-gross margins.

DeBox makes it easy to automatically calculate rates for different travel packages.

DeBox helps create quotations that include different services as requested by your clients.

Price: DeBox travel CRM price available on request at Techjockey.

Suggested: Read insightful DeBox Global Travel CRM Reviews, Ratings, Pros, and Cons to help you to make the right purchase.

Freshsales CRM

Freshsales is a CRM for travel agents and companies to manage their customer relationships. The software manages, develops and follow-up on leads to run their travel business.

This CRM for travel companies provides multiple tools such as AI-based lead scoring, changeable visual reports, customizable dashboards and visual deal pipeline for smooth running of travel businesses.

Key features of Freshsales CRM:

You can manage the emails in integration with Freshsales CRM. This feature helps you track mails from clients or sales CRM easily.

You can track the performance of your mails through sales CRM with the help of Freshsales CRM system for travel agency.

Sales CRM helps run successful sales campaigns through SMSs in bulk to customers and clients.

You can save your neatly written messages as personalised mails and use them to send emails faster through Freshsales CRM for travel industry.

You can easily send messages depending upon your immediate priorities through the awaiting response option.

You can gain access to mails of each other to ensure that no good deal slips away from your hands. In this feature, the mail arrives in a rep’s inbox.

The calendar sync option lets you sync your google account with freshsales.

Freshsales CRM for travel companies links emails to the correct lead or contact’s record. 

Freshsales Travel agency CRM software lets you access alerts for email opens, link clicks and new emails.

Pricing: You can start using Freshsales free Travel CRM software for your small team at ₹ 799 per user per month.

Suggested: Read insightful Freshsales CRM Reviews, Ratings, Pros, and Cons to help you to make the right purchase.

SugarCRM

Sugar travel CRM helps automate processes related to sales, accounts, marketing and customer services. You can also use the software’s customised features such as global search function, shortcut bar, wizard tool and customised homepage for improving customer relations.

Key Features of Sugar CRM

You can use Sugar CRM’s improved marketing solutions to enhance your reach to potential customers and deliver outstanding travel experience.

You can create automated alerts for your sales team with the help of Sugar traveling CRM software whenever a prospect connects with you.

You can use Sugar Travel CRM software to identify which networks, profiles and posts are proving good for your business.

Sugar CRM for travel agency uses tools such as meta performance, page speed and external/internal links.

Pricing: For pricing details, kindly request a call back.

Rezdy CRM

Rezdy CRM for travel industry is a booking software that automates processes leading to higher sales efficiency and bookings. Customers also benefit from the software’s quick booking processes as the services offered by the software are user friendly.

The online booking system is easy and can be done from even the comfort of your home. This reservation system provides a seamless experience to make business operations streamlined.

You get the amount immediately credited into your account as soon as the customer pays.

You can send real-time messages to agents for creating new partnership arrangements.

You can send your customers a prefilled waiver form for signing purposes.

For a sold-out session, customers can join the waiting list and receive automatic confirmation for their turn.

Pricing: You can get Rezdy Free Travel CRM software at just ₹ 3,490 per month.

Salesforce Sales Cloud

Salesforce Sales Cloud is travel agency CRM software that connects different departments of a travel company to a potential customer. Marketing, sales, commerce and service are the departments that get connected to the potential client or customer through Salesforce Sales Cloud.

Key features of Salesforce Sales Cloud:

Salesforce Sales Cloud software has artificial intelligence or AI built into its customer relationship management software.

Salesforce Sales Cloud CRM software provides data-driven insights to all its clients and customers.

The software lets you run the entire business from your mobile phone.

You can create a single federated identity across all the cloud apps.

You can automatically create metadata architecture

Pricing: Salesforce Sales Cloud software is priced at ₹ 21,000. For further details, please request a callback.

Kapture CRM

Kapture CRM is a travel CRM with several machine learning tools to add intelligence to a company’s customer services. You can use the software for integrating into one single platform, the company’s contact and service centre with the field executives. The important features of the software are:

Key features of Kapture CRM:

Kapture travel agency CRM software enables customer profiling to develop a strong customer base.

Kapture travel agent CRM software helps manage field agents, distributions and stock orders.

The software has tools for adding new orders even when you are not in the office.

You can make use of cloud-based dashboard to manage payments, deliverables and customers through a single platform.

Price: Please request a callback for getting pricing details.

eliNext

eliNext travel CRM maximizes the efficiency of your travel business operations by creating strong relations with customers. The software helps manage clientele and integrate marketing and sales departments of a travel company to increase customer retention.

eliNext CRM system for tour and traveling agency integrates processes, applications and information flows for offering web development services.

SAB development includes service architecture to improve the efficiency of a business process.

The software develops solutions for mobile platforms that includes both Windows and Android.

Pricing: Please request a call back for details of pricing for the eliNext tour agency CRM.

best free crm software for travel agents

The common perception is that small travel agencies can’t thrive in competition with travel giants like Expedia, trip.com, and Airbnb. 

That’s not really true. A small business can always grow, as long as work is done efficiently and customers are made to feel valued. 

You might ask, “But how?” 

Travel agency CRM software is how.

This software can be a vital component of any travel agency’s operations. It helps you manage your business and planning, making it easy for you to monitor client bookings and revenues.

Also, CRM systems enable travel agencies to keep track of their employees’ work schedules, important work documents such as travel agency invoice and traveler identification, and Terms & Conditions that travelers must sign.

In this post, we’ll discuss why CRM software is the missing piece of the ‘success’ puzzle, how the largest companies use CRM tools to manage thousands of customers, and also the best CRM options for your business.

What Is a Travel Agency CRM Software?

A travel agency CRM (Customer Relationship Management) software helps travel agencies and operators manage their client information, social channels, and financial resources, all from a single dashboard. 

As a travel agency, you may have felt the pain of having to buy a dozen different tools to manage the many aspects of your growing business.

Travel agencies can instead use all-in-one marketing and CRM software to support their different business needs such as managing client bookings, payment transactions, customers’ queries, and particular preferences. 

These days, lots of online travel companies use CRM systems on a regular basis. 

The right CRM software helps improve customer service by providing a plethora of tools such as chatbots, SMS marketing, in-app calling, and even autoresponder emails.

A CRM for travel agency is like any other CRM software, except that its tools, features, or pricing may be tailored to travel agencies and the common needs in the tourism industry. 

Key features that CRMs should have for travel agencies include: 

What Does a Travel CRM Software do? 

A travel agency CRM offers both generic features and travel agency-specific tools. 

For example, your travel company, like any other business, may need lead management, sales reporting, an online reservation system, notifications for updates and reminders, workflow automation, and customer service tools. 

With a travel agency CRM system, you get these in addition to modules like experience management, in-app appointments, discount vouchers, cancellation policies, and more. 

Then there’s the all-in-one CRM software, which combines marketing management, reservation management, sales management, expense management, hotel bookings, and other business operations into one single platform.

Travel agency CRMs can be in-house or cloud-based. Larger enterprises often go for in-house travel agency CRM with their own infrastructure. On the other hand, a SaaS (Software-as-a-Service) travel agency CRM is hosted on the cloud, and travel agents or companies can purchase its subscription. 

For travel startups, agencies, tour guides, and even hotels, it’s better to choose a SaaS travel CRM for greater flexibility, a wide variety of tools, easy portability, and manageable costs.

The Advantages of Using a Travel CRM Software

Now that you know the difference between a generic and travel agency CRM software, let’s dig deeper. 

When it comes to managing customer experiences, one size doesn’t fit all.

This is why CRM for travel agents, tour operators, and the travel industry in general offers features such as segmentation, lead management, omnichannel marketing, feedback systems, and more to fulfill each customer’s complex needs. 

This, in turn, greatly boosts customer retention, and ultimately, revenue. 

Time Optimization

Time flies, and if you can’t manage your tasks efficiently, you’re in trouble. Fortunately, travel CRMs offer great tools to optimize work productivity. 

For example, you don’t have to spend hours preparing reports manually. Instead, travel agency CRM systems generate insightful reports on missed bookings, sales performance, customer service tickets solved, and more — without human error and time wastage. 

The great thing about SaaS travel CRMs: you can take your work anywhere. This means you can manage your business on-the-go, as long as you have an internet connection. 

Centralized Database

Ever fumbled through disorganized folders, searched multiple spreadsheets, or made dozens of calls to get what you need? 

If so, you need a travel agency CRM. 

CRMs have a centralized database, meaning all your employees can access real-time customer data from a single platform. This greatly improves business processes and helps streamline customer management, thus unifying your entire business under one roof. 

Marketing

Travel agencies such as yours need to market themselves to stay ahead of the competition. 

This is precisely why you need a travel CRM. 

The best travel CRM software offers incredible tools, like multi-channel broadcasts to let you reach a wider audience or segmentation to group your customers based on similarities. 

What’s more, you can use autoresponders to send automated email messages in response to everyday activities, like welcome emails for new subscriptions, abandoned payments page reminders, greetings for anniversaries & birthdays, and so on. 

Follow-Ups

When leads go cold, you don’t just abandon them. Instead, you’ll have to target them with a different strategy. Similarly, you have to pursue hot leads and convert them into sales. 

A travel CRM lets you intelligently follow up with your leads based on their activity, priority, and position in the sales funnel. 

Lead Management

What do you do if your leads are falling through the cracks? Or if you don’t know which ones to drop and which ones to pursue? 

That’s why travel CRMs are equipped with tools to capture leads, nurture them, prioritize them with tags and scores, and collect vital information across various touchpoints. 

Customer Relationships

Customers should be able to contact you from any channel: phone, SMS, email, webforms, or social media. 

Similarly, ticketing systems, knowledge bases, and other service tools quickly solve any customer queries or complaints.

If you are a travel agent, these CRM features will help you enhance your customer relations substantially. 

The Five Best CRM Software for Travel Agencies

Our five CRM picks for travel agencies are HubSpot, EngageBay, ActiveCampaign, Pipedrive, and Freshworks, in no particular order. Let’s look at their pricing and feature sets.

#1. EngageBay

EngageBay’s all-in-one travel agency software, with its highly affordable pricing, is the smartest option for small and medium-sized travel companies, agencies, and startups. 

EngageBay offers a myriad of features.

The software’s intuitive drag-and-drop landing page and form builder helps you design beautiful, responsive pages. 

With landing page and email broadcast A/B testing, you can test each heading, banner, image, and CTA for perfection. You can also optimize the content for mobile devices. 

EngageBay CRM lets your customers reach you via live chat, SMS, social media, phone, and webforms.

With the Service Bay, you have a conventional customer support ticketing system as well as autoresponders, live chat, helpdesk, canned responders, and customer support groups — so that your customer service is always extraordinary. 

EngageBay also offers powerful integrations, including Stripe, Zapier, JustCall, Twilio, Shopify, and so much more. As a new and growing brand, we’re always adding to this list for a seamless user experience.

EngageBay Pricing

The best thing about EngageBay is its affordable pricing and transparency. For less than $1 a day, you get features that can take your travel business to the next level. 

This pricing, combined with amazing features, makes EngageBay one of the best travel agency CRM software. 

#2. HubSpot

HubSpot is another one of our favorite travel CRM software. 

It lets you quickly build multichannel marketing campaigns and track them, all from one place. 

You can even build unique and responsive landing pages for your company, add CTAs to your pages, and A/B test them. 

HubSpot also lets you create marketing assets and knowledge bases, including optimized blog articles. During content creation, it offers on-the-go optimization tips for better SEO rankings and crisp content. 

With its 360-degree customer view, you can understand your customer better. In addition, the ticking system allows agencies and companies like yours to issue tickets, prioritize and assign them, and solve them quickly. 

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