Best CRM For Insurance

You may know a little bit about CRMs but in case you don’t, let me fill you in. CRM is short for customer relationship management. In other words, CRM helps you manage your customers and keep track of what they’re interested in. It also helps you to identify where there may be a market for more clients. Not sure which CRM is the best for insurance?

Choosing the right CRM for your business is critical in beginning a journey towards success. There’s many things to consider when buying a CRM, so it might be overwhelming with all your options and only one chance to make the right decision. I’ve worked as an insurance agent for 10 years and have learnt many things about choosing an effective tool thanks to doing it all manually. Below are my top three picks for CRM.

Have you ever heard of CRM (Customer Relationship Management)? I don’t blame you if you haven’t. Let me ask you a few simple questions. 1) Do you think your clients/customers are really important to your success? 2) Do you wish that your clients/customers would be more involved in the sales process? 3) Are you tired of spending so much time manually contacting your clients/customers?

Best CRM For Insurance

Are you thinking to increase productivity by automating business processes? Read this review to compare and select the best CRM Software for Insurance Agents:

CRM software for insurance agents is a vital system that helps them streamline their customer relationship management from lead capture and workflow automation to activity tracking, analytics, and reporting.

With workflow automation, insurance agencies can beat inefficiency and increase productivity, leading to improved ROI. In addition, tracking key CRM metrics and identifying imperative insights can help the management team to monitor strategies as well as make data-driven decisions based on what works and what doesn’t work.

Whether you’re a small insurance agency, medium-sized, large, or solo agent, the best CRM software for insurance is one that can help you streamline workforce processes through automation and eliminate manual repetitive daily tasks.

HubSpot CRM

Features / Benefits

  • You can get started with HubSpot free CRM suite of basic features 
  • Various website and blogging tool to attract qualified leads
  • Create and manage quotes and invoicing
  • Easy for beginners, syncs with Google apps

Drawbacks 

  • While HubSpot promotes itself for financial services like the insurance industry, it does not have a dedicated insurance CRM

Pricing

HubSpot CRM has a free version. Premium versions are $45, $450 and $1,200 per month billed annually for a limited number of users.

Zendesk Sell

Features / Benefits

  • Communication tools include messaging, social media and call center features
  • Insurance agents making phone calls get script suggestions
  • Email marketing automation tools to help lead generation
  • Insurance businesses track sales goals and individual salesperson performance 
  • Full sales force automation tools throughout the customer lifecycle

Drawbacks

  • Zendesk mentions financial services as part of their solutions, but no tools specific for insurance companies 

Pricing

Zendesk Sell has four packages. They are $19, $49, $99 and $199 per seat per month billed annually. Zendesk also offers free trials.

NetSuite CRM

Features / Benefits 

  • Part of the large Oracle suite of business software
  • Has dedicated financial services CRM tools
  • Lets you do budgeting, forecasting and revenue management 
  • Sales tools get you lead management and automated follow ups
  • Full sales force automation

Drawbacks 

  • This is a huge platform with many tools and could be hard to master
  • Price is a bit high especially for small businesses

Pricing 

For exact prices and plans contact, NetSuite through their website.

Zoho CRM

Features / Benefits 

  • Insurance agencies can have more agile task and project management
  • A robust CRM system with full sales process management software
  • AI does predictions and suggestions to turn new leads into customers
  • Insurance industry AUM tools to manage ‘assets under management’ 
  • Integrates with Google G Suite tools

Drawbacks 

  • The basic CRM solution lacks the more advanced features for an insurance agency

Pricing 

The prices for Zoho CRM are $12, $20, $35 and $45 per user per month billed annually. There’s also a free edition and a free trial.

AgencyBloc

Features / Benefits 

  • A CRM solution geared for life insurance and health insurance
  • Does prospect and contact management for insurance businesses
  • You get insurance marketing automation 
  • Keeps track of insurance sales reps figures and commissions

Drawbacks 

  • A bit on the pricey side but that’s OK because it is industry specific

Pricing 

AgencyBloc begins at $65 per month. There is also a free trial.

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